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  • MiSc1985
    Original poster 10 posts

    Hello guys, I can't complete the core challenge city of lights (visit Paris). This is the only challenge left to do for me. Is this a bug? Have anyone the same problem?

    Greetz MiSc1985

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  • Ubi-Thrupney
    Ubisoft Support Staff 2268 posts

    Thanks for your post about this, @misc1985 - sorry to hear the City of Lights challenge isn't completing for you, after visiting Paris. That's most unusual!

    We'd had reports of this previously, but our team have been unable to reproduce the issue, and this makes it very difficult for us to fix. Can you help me with this, by running through our connectivity troubleshooting guide? In particular, please switch to a wired connection if possible, reset all your network hardware, make sure your operating system is fully updated, and check that no background programs might be conflicting with your network. The challenges are stored on the server, so rulling out connectivity issues will be very useful.

    Can you also do the verifying game files, and running Ubisoft Connect and Valhalla with admin rights, from our technical troubleshooting guide?

    Once that's done, please once again try to visit Paris to see if the challenge unlocks. Let me know if those steps solve the issue, so I can let our team know your results. Thanks so much for your help, and sorry for the inconvenience!

    Official Response
  • MiSc1985
    Original poster 10 posts

    @ubi-thrupney Unfortunately, these steps didn't solve the issue. In the mobil app version, I see a counter for the core challenge. I am at 99. MAYBE I need to visit Paris for 100 times🤔.
    I will try this later today.

  • MiSc1985
    Original poster 10 posts

    No, this didn't solve it.


  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Thank you for letting us know that the troubleshooting provided did not resolve the issue for you and unlock the challenge, @MiSc1985. It is much appreciated that you were proactive in providing an image showing the progress bar filled in as well.

    I've sent your cloud save, provided image and provided description off to the developers now for them to look over. I've also reopened the investigation into this issue to see whether a fresh attempt at reproduction can be attempted. I'll keep you updated with any news I receive. Thanks! 🙂

    Official Response
  • MiSc1985
    Original poster 10 posts

    @ubi-woofer
    Hello again, the new title update 1.3.2 doesn't solve the issue. I can't complete this core challenge.

    Greetz MiSc1985

  • Ubi-Keo
    Ubisoft Support Staff 3723 posts

    Hi @misc1985 I'm sorry to hear that the Ubisoft Connect challenge 'City of Lights' has still not unlocked.

    I have spoken to the Assassin's Creed Valhalla team and they have checked the configurations and have asked if you can launch the game again and confirm if it unlocks. If it doesn't can you try going to Paris again.

    Official Response
  • MiSc1985
    Original poster 10 posts

    Hey @ubi-keo I can confirm, now it is working.
    Thx Ubi

    Greetz MiSc1985

  • Ubi-Thrupney
    Ubisoft Support Staff 2268 posts

    Hey, @misc1985 - that's fantastic news, thanks for updating us! I'll let the team know that the issue is resolved for you 🙂

    I hope you're having fun in Paris 😎

    Official Response
  • NextCascade7547
    8 posts

    @ubi-thrupney Hi, Just to let you know that I am having the same issue, I created a ticket on the 17th of August (Case Number: 15189008) and I was told 'As soon as additional information becomes available, we will email you back'.

  • luigispcrew
    95 posts

    @ubi-thrupney I have stinky but deadly and ambianum challenges locked

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @NextCascade7547, thanks for getting in touch, welcome to forums and sorry to hear about this.

    May I just double-check if you tried the workaround above?

    @luigispcrew - Hi there! I can confirm that the issue regarding 'Stinky but Deadly' has been forwarded to our development team and is currently under further review.

    As soon as we will have more information, details will be posted here, in our official forums, so apologies about the inconvenience this may cause and if you do have any other queries or run into any other difficulties, let us know!

    Official Response
  • luigispcrew
    95 posts

    @ubi-karl I also have ambianum challenge locked even if I visited Amiens in the siege of Paris

  • NextCascade7547
    8 posts

    @ubi-karl Yes I have tried the workaround and still nothing, it just seems weird that all the other regions and the discover all regions unlocked but not Paris even on a second playthrough

  • Ubi-Froggard
    Ubisoft Support Staff 2289 posts

    Hey @luigispcrew

    I have forwarded a copy of your save file on to the dev team to report ambianum is still locked for you, as it should have been resolved previously from an update.

    Just as a note, please try and keep threads on topic to what the original post is about, City of Lights in this case. If you need any further updates, please create a separate thread for your issue.

    Official Response
  • Ubi-Froggard
    Ubisoft Support Staff 2289 posts

    Hey @nextcascade7547

    I'm sorry you never got an email back. The issue should have been resolved from an update in October. I have forwarded your save and information provided to the dev team to look into this further.

    Official Response
  • NextCascade7547
    8 posts

    @ubi-froggard Hi any news from the dev team it has been 5 months since it was meant to have been fixed and still nothing, even though the new challenges have been working just fine.

  • Ubi-Viral
    Ubisoft Support Staff 2352 posts

    @nextcascade7547 Thank you for your patience whilst we have been looking into this. Can you check if it is now unlocked for you?

    Official Response
  • NextCascade7547
    8 posts

    @ubi-viral Yes it is now unlocked thank you

  • Ubi-Auron
    Ubisoft Support Staff 95 posts

    Hey @nextcascade7547 - glad to hear you've managed to get it!

    If you have any further questions, or require further assistance, let us know!

    Official Response

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