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  • Ml12344610
    Original poster 1 posts

    I am on patch 1.3.1. I lost all saved data on a restart, approximately 80 hrs progress. When I first restarted there was a limited number of items in the load menu, I tried to load and it appeared as if the game was frozen. After trying a couple of times, all saved games disappeared. Now I have just "New Game" as an option on restart.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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  • Ubi-Borealis
    Ubisoft Support Staff 3861 posts

    Hello there @Ml12344610! Welcome to the forums 🙂

    I'm sorry to hear that you've lost your save data after restarting the game. Thank you for taking the time to share your report with us.

    Have you been unable to access any of your cloud saves? Please note that if all of your save data has been lost, we may not be able to recover it for you. If you are still missing all of your save data, please can you provide us with all of the following information:

    • What platform are you playing on? Have you played the game on any other platforms?
    • How many hours of progress have you lost?
    • How many save slots are missing?
    • How much storage space is available on the console?
    • Did you experience a crash beforehand?
    • Have any error messages appeared? What was the message?
    • Have you lost progress before?
    • What was the last action/quest performed in-game?
    • Are you relying on auto save or using manual save feature?
    • Are you using the Quick Resume / Switcher feature if on console?
    • When did this begin (and what version of the game did it occur on)?
    • When was the last time you were able to load your save?


    We can then pass your report to the development team for further investigation.

    Thanks! 😊

    Official Response

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