Welcome to discussions

Quick Suggestions

  • SteveZ_Pun
    Original poster 273 posts

    I have many times already owned items are still buyable from Reda. I and other user reported this some month now, first i had this issue with the berserker items.
    But now i have it with other items too. I cant find the old topics. Only this newer one
    https://discussions.ubisoft.com/topic/100026/i-can-purchase-the-odin-wooden-statue-from-reda-even-though-i-already-own-it?lang=en-US
    Today i purchase this Ulls statue from reda and it was marked as owned. After i travel to france and back in my settlement i visit reda again and the item wasnt marked anymore.
    If someone dont know what he already own,he spent maybe again his hard earned opals? I also think the owned section dont shows all items, should be better sorted.
    The ingame inventar is also not sorted when i want sell them by a trader. In eivors inventar they are sorted..Hope i explain good..


  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • afewscarsmore
    83 posts

    @stevez_pun its just a nice feature to spend up more opals)

  • Ubi-Borealis
    Ubisoft Support Staff 4185 posts

    Hello there @SteveZ_Pun!

    I'm sorry to hear that Ulls Statue doesn't show as owned in Reda's Shop, despite the fact you've already purchased the item. I can see that the development team are still investigating this issue further, and that your previous reports regarding the Berserker items have been included in this. I've now passed on your report regarding Ulls statue as well.

    If you notice any other items you have previously purchased show as available to purchase from Reda's Shop, please don't hesitate to share your report with us so we can pass it along to the team as part of the ongoing investigation.

    Thanks! 😊

    Official Response
  • SteveZ_Pun
    Original poster 273 posts

    @ubi-borealis
    Again a reported Ulls item isnt shown as purchased. I think it doesnt interest someone from Ubisoft, only $$$$$$ matters

  • Ubi-Mark.
    Ubisoft Support Staff 1750 posts

    Hello @stevez_pun,

    Thank you for the update.

    I can assure you that this issue has been reported and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

    Official Response
  • bielik01
    996 posts

    @SteveZ_Pun can you check in the Animus store that you can access Ullr's Hunter settlement pack?

  • Ubi-Borealis
    Ubisoft Support Staff 4185 posts

    @bielik01 asks a good question, @SteveZ_Pun. Would you be able to check if you have the Ullr's Hunter Settlement Pack available to purchase in the "Packs" section of the Animus store?

    Can you also check if the Ullr's Hunter Decoration Set is available for you within the "Property" section of the Animus store?

    We're currently investigating an issue wherein once a part of a Settlement Pack has been purchased from Reda (such as Ullr's Statue in your case), the full Settlement Pack won't appear as purchasable within the Animus Store. This can also cause some issues with the purchased items not showing as owned, despite the item being purchased. It would be useful to find out if this is the issue you've encountered, as we can then include your report as part of the ongoing investigation.

    Thanks! 😊

    Official Response
  • bielik01
    996 posts

    @ubi-borealis or maybe it's just the settlement tree.

  • Ubi-Borealis
    Ubisoft Support Staff 4185 posts

    It's possible it could just be the settlement tree, @bielik01, based off your own experience. I'd like to check whether this issue is affecting other items as well, though, as this would be useful for the ongoing investigation. This is why I've asked @SteveZ_Pun to check their own store, to see if they're encountering a similar issue to you 🙂

    Official Response
  • SteveZ_Pun
    Original poster 273 posts

    @ubi-borealis
    Sorry for late answer. I always control the Store if i have issues with items. It shows the Ullrs Pack and the items i own.
    But i think the Owned section isnt correct. I wish this section shows the packs like the store..for example the Taranis Pack 1 item from 5.. You understand?
    I hate this also in Odyssey..all packs not sorted

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Thank you for your reply, @stevez_pun. Just to clarify, as it is a little unclear, do you see the Ullrs pack showing as "owned", or not owned in the Animus Store for you? If possible, images to show where the pack appears for you, as well as the items from it that you own, would be much appreciated!

    Can you also confirm if what you mean by the second half of your post is that you'd like the number of owned items from a particular pack to be displayed in the "owned" section of the Animus Store, if not the whole pack at once?

    Thank you for any additional information that you can provide us with, and please do let us know if you have any additional questions in the meantime! 🙂

    Official Response
  • SteveZ_Pun
    Original poster 273 posts

    @ubi-woofer
    On wednesday i bought again a Ullrs items..It was mared as owned at Redas shop but after i do a daily quest(fasttravel to the quest and back in the settlement) it was shown as not owned..
    You see in the pics it was 5 minutes later...


    Here the pic from the package in the Animus Shop.


    Can you also confirm if what you mean by the second half of your post is that you'd like the number of owned items from a particular pack to be displayed in the "owned" section of the Animus Store, if not the whole pack at once?
    I mean, the owned section is bad sorted. For example..a jackdaw item ,then a Ullrs item, another item, ...again a Jackdaw...Why are not all items from one package sorted one after one?

  • SteveZ_Pun
    Original poster 273 posts

    @ubi-woofer
    Same happens with Thors Statue... Here all pics..

  • Ubi-Keo
    Ubisoft Support Staff 2468 posts

    @stevez_pun Thanks for the information and screenshots provided, I have forwarded these on to the development team.

    Regarding your feedback about the owned section, could you provide a video showing your owned items and how they are displayed and I will forward this suggestion on to the development team.

    Official Response
  • SteveZ_Pun
    Original poster 273 posts

    @ubi-keo
    A video from the store? You can see in the pics the items arent sorted...I wish all draugr items are one after one, all jackdaw items and so on
    But it looks like this.. I dont know i can buy the item a second time cause it isnt marked as owned by reda, i dont trie cause i dont want loose opals...
    Better sorted is better to control if you already own the item...maybe ppl with a lot items buy double and loose the opals ..




  • bielik01
    996 posts

    @ubi-keo it's a great occasion for owned items section to be reorganised into some kind of grid, that could be sorted by type, date or in alphabetical order.

  • Ubi-Keo
    Ubisoft Support Staff 2468 posts

    @SteveZ_Pun Thanks for the images provided. I will forward your feedback onto the development team.

    @bielik01 I agree that the owned items could be organised better.

    Official Response
  • SpirantCrayon22
    642 posts

    The Mystical settlement deco set has started appearing in Reda's shop and is affected by this bug. I got it from Amazon so already have it but can buy it from Reda, too.

    (please just pretend there are pictures showing the it in the shop and at a deco location, okay?)

  • Ubi-Viral
    Ubisoft Support Staff 1048 posts

    @spirantcrayon22 Hey! Thank you for this additional information. I have passed this on to the dev team also.

    Thank you.

    Official Response
  • SteveZ_Pun
    Original poster 273 posts

    @ubi-keo
    @SpirantCrayon22
    I can confirm the issue with this deco. I also have the set from amazon.


    Same with Nidhöggs Tree(not marked in Redas shop^)


Suggested Topics