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  • Ryuga89
    Original poster 2 posts
    hello i'm having problems, i bought the ps4 deluxe version and completed the "family matters" mission and the berseker package was not added.


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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 6048 posts

    Hello there @Ryuga89!

    I'm sorry to hear that the Berserker Pack has not been added to your account after completing "Family Matters." You may not be able to use some of the items until you've progressed further in the story. For instance, you won't be able to use the Berserker mount until you unlock your stables, or place any of the Berserker Settlement decorations until you find your settlement in England.

    If you've spoken to Gunnar and haven't yet received the items, I'd recommend opening a support ticket so our team can take a closer look at your account and investigate this issue further. Please include a full-screen screenshot of your proof of purchase for the deluxe edition, as well as a short video which shows the items haven't been added to your in-game inventory. These will help the team to investigate further.

    Please don't share images of your proof of purchase within the forums.

    If you need any help when opening a support ticket, please don't hesitate to reach out.

    Thanks! 😊

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