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  • Aluthriel
    Original poster 5 posts

    The giants become allies after they turn from their animal to their humanoid form, and I'm unable to eliminate them and complete the encounter. I cant finish the game because of it.
    I opened a case in support, but I can't log in to my account either. I have had no answers for over a week and I can't find the case in the bug list.
    I saw a post here in January from another user with the same problem, so I'm sharing his video as it's the same case.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 2941 posts

    Hello @Aluthriel,

    Sorry to hear about your experience.

    I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes. Apologies for any inconvenience caused by this.

    As you mentioned that you are unable to log in to your account, can you please provide us with more details? Have you tried resetting your password, by any chance?

    Official Response
  • Aluthriel
    Original poster 5 posts

    @ubi-mark Hello!

    Thanks for reply. I cleared the browsing history and cookies, it worked.

    I understand that the problem in the game is being investigated, but don't we even have an expectation of a deadline for the solution? This is not cool unfortunately. Especially when you've been a fan of the franchise for years.

    I hope you guys fix this fast...I'm waiting for this, even to buy the expansions...

    P.S.: this error is not reported in: "Reported Issue Megathread List | Check here for your issue! [UPDATED 15/09/2021]"

  • Ubi-MrM
    Ubisoft Support Staff 3694 posts

    Glad to hear that you were able to log into your account after clearing your browsing history and cookies, @aluthriel.

    Regarding the investigation into this issue with the Suthsexe Fly Agaric mystery, we're unable to provide an ETA for a fix as one has not yet been identified. At present, the team are still attempting to reproduce the issue, as so far their attempts have been unsuccessful. Once we have any new information to share, we'll be sure to do so here on the forums in relevant threads as well as via the patch notes for the title update where the fix is implemented (if one is found).

    In reference to the reported issue megathread list as well, as I have written in the thread itself, it is not an exhaustive list; an issue not appearing there does not mean that it is not under active investigation. If we receive enough reports to warrant a megathread, I will create one and add the issue to the list. I hope this makes sense! 🙂 Thanks.

    Official Response

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