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  • widowmakerjack1
    Original poster 2 posts

    Can someone help me understand why all assassins creed games are broken? Valhalla and Black flag most notably. My PC is quite high end and even with graphics set to low the game ALWAYS freezes and crashes. Today I've played for about 3 hours and its crashed 4 times. No background program that isn't necessary is open. No other games EVER crash because they're made well and my PC is beefy enough to play any game at 4k 60fps so I'm just baffled at how these games continuously crash. Even a game as old as black flag does it. Im truly dissapointed that my love for vikings has been spoiled by this game crashing what seems like every 30 mins. PLEASE fix this before doing anything else, it is starting to feel like a chore to play this game.

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  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @widowmakerjack1,

    Sorry to hear that your game keeps crashing.

    Can you please provide us with your full PC specs against your in-game graphics settings? Secondly, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • widowmakerjack1
    Original poster 2 posts

    @ubi-mark nah nothing fixes it, the games should be made to be able to run with other programs such as for peripherals. Not going to spend stupid amounts of time figuring out why my game doesn't work when the game developers should be making the game so no-one has any issues. Wasn't asking for help, more voicing my displeasures in the hopes ubisoft make more stable games in the future

  • Ubi-Keo
    Ubisoft Support Staff 2446 posts

    @widowmakerjack1 I can understand your frustration with those games crashing. There can be a number of reasons that this is happening.

    As my colleague Ubi-Mark suggested, we would recommend going through the PC troubleshooting steps in the link that was provided.

    If you change your mind and would like further assistance with this then please go through those troubleshooting steps and if the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you.

    Official Response

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