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UNSOLVED [BUG] Smog effect not loading
0 Likes/10 Replies/2293 Views
I ran into a bug that the smog effect from heavy industry doesn't load in my game. As can be seen from the screenshot, these furnaces are billowing smokes, but air around them are clear as day. I like having the smog effect giving a visual cue for pollution and an industrial feel. Without it the game just doesn't look right.
I tried disabling all mods, switching between DX11 and 12, and reloading saves. Nothing worked so far. This bug only showed up after the High Life DLC update. I did not run into this bug before.
After some additional testing, it seems that later smog effects would replace the earlier ones, so that when I first place down a heavy industry, its smog effect will load, but as I place down more and more, earlier industries no longer load their smog effect. Although the process is random.
Please help. -
@kissybyc Hey there, if this only started after the update, have you tried verifying your game files to see if you run into the same results in-game? I would also try exhausting all steps from our PC Troubleshooting Guide to see if this may help. If you continue to have the same behavior in-game, please keep us posted to take a closer look into this with you. Thanks!
Official ResponseSMASH that like button if I was able to help out! ^_^ || Currently playing Roller Champions
2 Replies
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I have the same problem. I can pause and unpause heavy industry and the smog reappears but disappears again randomly if I restart more production buildings. It feels like if the game has certain limit of smog effects so it has to disable some of them. It's possible to have some smog effect after some fiddling if you make it appear once per cluster (2-4 heavy industry buildings) but it's definitely not like it was before.
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Hey there folks.
If possible could you provide us with a video demonstrating this we could take a look at?Official Response -
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@kissybyc Hey there, if this only started after the Half Life DLC update, have you tried verifying your game files to see if you run into the same results in-game? I would also try exhausting all steps from our PC Troubleshooting Guide to see if this may help. If you continue to have the same behavior in-game, please keep us posted to take a closer look into this with you. Thanks!
If only we could play Half Life in Anno
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@ubi-smash Can verify that updating GPU driver and verifying installation did not solve the problem for me. There still seems to be an uplimit for smog effects.
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@kissybyc Thank you for getting back to us and sorry to hear that this troubleshooting did not work. I have gone ahead and reported this to the dev team along with the image and video you provided.
Once there is an update we will reach back out, thank you.Official Response -
@ubi-viral Hello! It has been a month since I submitted this bug report. Any updates? Is the bug acknowledged? Is a patch/fix coming? Thanks.
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Hey @kissybyc,
Thank you for your patience.
I have taken a look and the team will require some additional details to help the investigation if possible. Please provide these directly to us and not over the forums for your security.- Please could you share with us your save file, this can be located in the following location - %userprofile%\Documents\Anno 1800\accounts.
- A copy of both your DxDiag and MsInfo files
- A screenshot of your in game Graphical Options
These additions can be shared with us directly, I have opened a case so you can attach these to the case. You will find this case by logging into our support website.
Many thanksOfficial Response
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