Welcome to discussions

Quick Suggestions

  • Famileon
    Original poster 8 posts

    On the Clever Fox Tavern 3rd floor, there's an object that need to move from the door, but there no in game control to move that object.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @famileon,

    Thank you for bringing this to our attention!

    Can you please confirm if you're using a custom controller scheme, by any chance? If so, have you tried changing it to default? If that's not the case, can you please provide us with a short video of this occurring, so we can have a look?

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Famileon
    Original poster 8 posts
    This post is deleted!
  • Famileon
    Original poster 8 posts

    @ubi-mark I'm using xbox elite 2 controller, no any custom settings with this game. 

    I've moved to the object to the left, then I release the button and I can't move the object again. 

    I can't upload video here, so I upload a video file in 3rd website.


    video file
    https://file.io/UNcxPOk045I1

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @famileon,

    Thank you for the update.

    I can see that the video has been already deleted - can I kindly ask you to re-upload it, so we can investigate it further for you? Many thanks!

    Official Response
  • Famileon
    Original poster 8 posts
    This post is deleted!
  • Famileon
    Original poster 8 posts

    @ubi-mark Hi, in latest update, this bug still there, please fix it.

    video file link:

    https://www.dropbox.com/s/1q0p3po8ci1xg1u/bug%20record.mp4?dl=0

  • Ubi-Keo
    Ubisoft Support Staff 2446 posts

    @famileon Thanks for the video provided.

    I can see that the object you are trying to move is not centred and is slightly to the left, this is likely why you are no longer able to interact with it.

    I would recommend loading a previous save before you started the quest then replay the quest again.

    I will forward this on to the development team to investigate. Could you also upload your latest save to the cloud as we will need to forward a copy of your save on to the development team. To do this check the support article here.

    Once you have done this please update this thread.

    Official Response
  • Famileon
    Original poster 8 posts
    This post is deleted!
  • Famileon
    Original poster 8 posts
    This post is deleted!
  • Famileon
    Original poster 8 posts
    This post is deleted!
  • SealableComma
    2 posts

    @ubi-keo Please investigate my account's cloud save to fix this bug, thank you.

  • SealableComma
    2 posts

    @ubi-keo I played Valhalla with a different account on the xbox, the cloud save stored in this account. please forward my account info to dev team.

  • Ubi-Keo
    Ubisoft Support Staff 2446 posts

    @sealablecomma Thanks for confirming your Ubisoft account name and for uploading your save to the cloud. I will forward this on to the development team to investigate.

    Official Response

Suggested Topics