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  • siebenachtel30
    Original poster 4 posts

    Hello Folks,
    I hope someone can help me ou here. I have a new PC (10900KF, RTX 3080 Ti) and after the installation of Anno it will not start. Means the Ubisoft Connect window is opening but nothing more. The "sandglass" is turining but the programm will not start, see screenshot. I think it has something to do with the GeForce graphic card and the treiber, but I couldn't find anything to solve the problem.
    Many thanks in advance for your Input!
    Torsten

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • siebenachtel30
    Original poster 4 posts

    Hello Folks,
    I hope someone can help me ou here. I have a new PC (10900KF, RTX 3080 Ti) and after the installation of Anno it will not start. Means the Ubisoft Connect window is opening but nothing more. The "sandglass" is turining but the programm will not start, see screenshot. I think it has something to do with the GeForce graphic card and the treiber, but I couldn't find anything to solve the problem.
    Many thanks in advance for your Input!
    Torsten

  • Ubi-Thrupney
    Ubisoft Support Staff 1213 posts

    @siebenachtel30 Hey there, thanks for getting in touch about this, and welcome to the forums! Sorry to hear you've had issues launching Anno 1800 - I'll be happy to help you get that sorted.

    Please start with our troubleshooting guide. In particular, make sure you've updated your GPU drivers and operating system (which will help if indeed it is something to do with your graphics card), you've verified the game files (this makes sure the game has all the files it needs to start up), and you don't have any unnecessary background programs interfering with the game (which might block access to necessary files for the game to start). 

    If it still doesn't work, please let me know, and I'll have some further troubleshooting steps we can try 😎

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