ubisoft discussions

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  • ModalThread611
    Original poster 138 posts

    This could really hurt pvp. Running Butcher of course will make anew video about this and soon it will be all over in pvp. Please can we put a stop to this guy teaching people how to do glitches.

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  • ModalThread611
    Original poster 138 posts

    Here is how it is done so maybe this can help you fix it. I don't know who made this or care to. I do not agree with them teaching anyone how to do this.

  • ModalThread611
    Original poster 138 posts

    Not sure but with this now in the DZ the servers are just crashing non stop, entire teams. Transferring over and over. Still the same intense lag. Not just for me my team and other teams I messaged.

  • Ubi-Borealis
    Ubisoft Support Staff 5617 posts

    Hello there @ModalThread611!

    Thanks for taking the time to share these videos regarding sticky bullets with us. I've passed these along to the dedicated game team so they can take a closer look at these.

    Are you still encountering issues with crashing and lag in the DZ? If so, can you let us know if you've been encountering any error codes when these crashes occur? This will help us to investigate the issue further.

    Thanks! 😊

    Official Response
  • mattjib
    12 posts

    @ubi-borealis It's just delta codes. You can crash the servers for all 3 DZs. This sticky exploit urgently needs a hotfix. Everyone is running it in the DZ it's unplayable. Can't the devs just do a rollback from a few weeks ago if needed and work on it then release a fixed patch. This has absolutely broken the DZs

  • Ubi-Borealis
    Ubisoft Support Staff 5617 posts

    Thanks for sharing your experience, @mattjib.

    If you're encountering DELTA errors in-game, then I would recommend that you perform some basic connectivity troubleshooting steps for your platform, as this helps to ensure that you have an optimal connection to the servers. You can read more about these errors, and find additional troubleshooting steps, here.

    The team is taking a closer look at these reports regarding the sticky bullets as well. Once we have more updates to share, they will be made available within the News & Announcements forum.

    Thanks! 😊

    Official Response
  • ModalThread611
    Original poster 138 posts

    @ubi-borealis

    These guys are making money off of teaching people how to do glitches. They call themselves the kings of glitches. Why are they allowed to play much less have channels.

  • mattjib
    12 posts

    @Ubi-Borealis it's nothing to do with connection issues. You can physically delta other players using the glitch and a pulse. Everyone in range of the pulse will be receive a delta. I would be happy to share how it's done in a private messsge as this just breaks the game even more and people shouldn't be able to do it and I don't want to be responsible for players doing this.


  • ModalThread611
    Original poster 138 posts

    @mattjib That is unreal.

  • UbiSushiVamp
    Ubisoft Support Staff 909 posts

    Hi there, everyone! I am sorry to hear that this is still occurring and I appreciate the videos you have provided us with here about the glitch and how to replicate this. I have forwarded this to our teams to be investigated and I appreciate your patience and understanding as our teams investigate this!

    Official Response
  • mattjib
    12 posts

    @ubisushivamp No probs we just want the experience to be what it should be you know. One thing we do ask though is could we actually be kept updated on the progress of the fixing of these glitches. I'm only talking like a once a day thing saying like we're still investigating followed by we think we have found it, patch incoming etc. A little communication on a massive issue would be greatly appreciated by all the players. Those who've stopped playing then may come back as well

  • LucasTraversim
    7 posts

    Existem muitos problemas nas Dark Zone, principalmente na Sul com muitas quedas de frame, tiros que não tem o dano registrado.


    Está simplesmente impossível de jogar.

  • LucasTraversim
    7 posts

    E agora com este novo glitch, travam os servidores por completo, fazendo os jogadores ficarem em super camera lenta e quando estabiliza, causamos fogo amigo dentro do proprio time.
    Quando tempo até poder jogar normalmente?

  • ModalThread611
    Original poster 138 posts

    @ubisushivamp The game is unplayable right now. People doing this with no fear of any kind of bam at all.

  • Ubi-Borealis
    Ubisoft Support Staff 5617 posts

    Hello there!

    @mattjib - We would be unable to guarantee that we will be able to provide daily updates regarding the investigation into this issue. Rest assured that we will do our best to communicate any updates once they are made available to us. Any updates or announcements will also be shared on our official platforms, or within the News & Announcements forum, so I would recommend checking out these locations as well.

    @LucasTraversim - You're currently within the English Player Support forums. Would you be able to provide a translation of your posts for us? Alternatively, if you'd like to receive support in Portuguese, I would recommend opening a support ticket and a member of your regional team will be in touch as soon as they are able to.

    @ModalThread611 - Thank you for sharing your experience with us. Rest assured that the development team are looking into this issue further, and we are checking in with them regularly for further updates. Any new details will either be shared within the forums or on our official platforms, so please keep an eye out for these.

    Thanks! 😊

    Official Response
  • mattjib
    12 posts

    @ubi-borealis will players who have abused this glitch receive any sort of ban. Myself and most of the community believe they should for using exploits etc. It was done with the old damage glitch so should apply here. We all think that banning will act as a deterrent in the future if other exploits are found. Players will think twice about abusing them. In the meantime there's no repercussions for people abusing things so it's always a free for all making the game unplayable

  • Ubi-Borealis
    Ubisoft Support Staff 5617 posts

    Rest assured that the dedicated teams are taking a closer look at this, @mattjib. As per Ubisoft policy, we are unable to communicate the outcome of the investigation with anyone other than the players affected by the investigation itself.

    Thank you 🙂

    Official Response
  • mattjib
    12 posts

    @ubi-borealis Thats fine but in your own policy you state and I quote

    We may apply sanctions, in the event of violation of the Terms and/or of a Code of Conduct. The sanctions are decided on a case-by-case basis, based on multiple criteria, including but not limited to, the seriousness of the violation, the number of violations, and the impact of the violations on the Services, on other users and/or on our representatives.

    Here is a non-exhaustive list of sanctions we may apply:

    1.     Issuance of a warning,

    2.     Disability of any username, avatar or password,

    3.     Reset of your in-game progress to a previous state,

    4.     Decrease of your Account level or of your level/points associated to a given Service,

    5.     Remove your Access from particular features (including chats) on one or several Services,

    6.     Issuance of a temporary ban of your Account from one or several Services,

    7.     Issuance of a long-term ban of your Account from one or several Services,

    8.     Prevention from accessing a specific or several Services on a particular device, and/or

    9.     Suspension or closing of your Account and/or your ability to use one or more Services, or part of the Services, as further described in Article 8.2.

    We may use our own and/or third-party anti-cheat solutions to detect non-authorized behaviours and/or apply corresponding sanctions.

    We may restrict your access to all or part of the Services should we suspect that you engage in unlawful behaviors inside or outside the Services, in order to keep a friendly, safe and fair environment for our users.

    In addition, we reserve the right to take legal action on grounds of civil or criminal responsibility in order to stop a breach of your legal or contractual obligations and obtain compensation for our losses. In particular, we reserve the right to prosecute any user who has deliberately damaged or attempted to damage the Services or disrupted the legitimate functioning of the Services or provided assistance for so doing.

    I would like to note that the impact of the violations on the Services, on other users and/or on our representatives has been breached by said players abusing the glitch(s). It has had a detrimental effect on other users ability to play the game.

    Furthermore, and I quote
    In particular, we reserve the right to prosecute any user who has deliberately damaged or attempted to damage the Services or disrupted the legitimate functioning of the Services or provided assistance for so doing.

    Using glitches/exploits is a clear violation of said part of mentioned above, especially as it affects everybody on a server resulting in receiving a delta error code. This is disrupting the services of all other players.

    I could go through more of the Ubisoft Ts and Cs to see what other violations said glitchers are abusing but I'm sure you get the picture. All players have read and accepted the terms and conditions and obviously the glitchers have broken said rules hence are in breach of these conditions and should be punished accordingly
     

  • ModalThread611
    Original poster 138 posts

    @mattjib This 100% needs to happen. Now no one fears anything. why because now they ban nobody really. The nest glitch that will shut the game down and zero repercussions for exploiting it.

  • UbiStorm
    Ubisoft Support Staff 631 posts

    I can understand the frustration, but rest assured that every report is taken seriously and is individually investigated. However, there's nothing else we can share about these investigations, and I do apologize for that.

    Official Response

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