UNSOLVED Unable to progress in quest0 Likes/2 Replies/63 ViewsOriginal poster SimeonWash 1 posts
I can't for the life of me understand how there's a bug that prohibits you from progressing through the story, and how this isn't a major concern. Do I delete and re-download my game or do I have to start over completely? I spent 35 hours in this game for nothing.
Ubisoft Support Staff Ubi-Keo 2350 posts
Hi @simeonwash and welcome to the forums.
I'm sorry to hear that you are experiencing a bug in one of the quests that is preventing you from progressing further.
If you are sure that you have encountered a bug then I would recommend loading an earlier save before you started that quest then try completing the quest again. However if this is not possible or the issue persists then could you provide me with some further information so I can look into this for you.
Please confirm the following:
- The name of the quest you are experiencing issues with
- What the bug is that is preventing you from progressing further
- If you have the latest update (1.3.2) installed
- When you experienced the issue, was it before or after installing the latest update if it is installed
- If you encountered a crash during the quest or closed the game
Can you also provide a video that shows the bug that you are experiencing, as well as your quest log screen and map.