ubisoft discussions


  • locked topic_solved [RESOLVED] [PC] Some textures are appearing blurry in-game

    91 likes/1407 replies/86045 views
    ubisoft:x-posts, 34

    @ribellu__ Same... Can't play like that... A shame.

  • Bladerunner4077
    ubisoft:x-posts, 193

    @ribellu__ Ah so we are on the same page. I agree the vram allocation is completely broken. If you see the below video, you will find the game is using 11GB right off the bat with no stuttering

    On my 3080 Ti which has 12GB of ram, with the same settings and the same scene, VRAM usage is just 9GB but there is constant stuttering.

    The VRAM allocation of this game is broken and it shouldn’t need the amount of vram they are asking. My 3080 Ti has 12GB of VRAM so why does the game stutter with only 9GB used and why is it not using 11GB like the 3090?

  • ArakiSatoshi
    ubisoft:x-posts, 2


    The case number is: 15493593


    Low settings
    https://drive.google.com/file/d/1gbAQgfeYX50xu0LEQigqZDgBTGEmW3jJ/view?usp=sharing: (https://drive.google.com/file/d/1gbAQgfeYX50xu0LEQigqZDgBTGEmW3jJ/view?usp=sharing)

    Medium settings:
    https://drive.google.com/file/d/1I6UwTJbQRAYweE7iHV417_iKs5b0Q4h3/view?usp=sharing: (https://drive.google.com/file/d/1I6UwTJbQRAYweE7iHV417_iKs5b0Q4h3/view?usp=sharing)

    High settings:
    https://drive.google.com/file/d/1VcdwlRvVN1omkhZRqea6bs9IQoLGf4NN/view?usp=sharing: (https://drive.google.com/file/d/1VcdwlRvVN1omkhZRqea6bs9IQoLGf4NN/view?usp=sharing)

    Ultra settings:
    https://drive.google.com/file/d/1CNXuYGinWjXCQM6myW-xQAoLbF2K3qI9/view?usp=sharing: (https://drive.google.com/file/d/1CNXuYGinWjXCQM6myW-xQAoLbF2K3qI9/view?usp=sharing)

    FIidelityFX Super Resolution is on with the Ultra Quality. spoiler
    Fidelity FX CAS is on.

  • Ravzir
    ubisoft:x-posts, 24

    Replying to you with the ticket number:

    Here are screenshots with settings:


    (I tried uploading to the forum but I kept getting errors - Something went wrong while parsing server response)

    Do you have FIidelityFX Super Resolution on? and if yes with what settings? - NO
    Do you have Fidelity FX CAS on or off? - OFF

  • HighSenpai92
    ubisoft:x-posts, 5

    Still not added to the known issues list, still no word on a fix or what could be happening, This will be my last purchase from ubisoft, They stole our money and sold us a broken game, funnily enough cyberpunk 2077 runs perfect on my PC but ubisoft couldnt figure it out? big ooof, oh also we cant refund the game so thats nice, thank you Ubisoft for your lack of communication as I know now where your customers stand on the priority list, Its not a Vram issue and im sick of people saying it is, I can play any game and my guns dont look like ps1 graphics, lazy [censored] copy and paste game I should have known better. Ubisoft go fly a kite

  • Lancezerkir
    ubisoft:x-posts, 11

    @ubi-viral feels like you guys are pointing out this is our fault

  • GasBock.TAT
    ubisoft:x-posts, 84

    So and now nothing goes every 10 min crash 😞
    So und jetzt geht garnichts mehr alle 10 Min Absturz 😞

  • Nemanja_99
    ubisoft:x-posts, 23

    As you can see from the attached pictures what it is about, so I am interested in when an update will be available on the occasion that will solve these problems.

    In addition, there is a problem with the drop in fps and exit from the game at once.

    I hope that the problem will be solved soon, thank you.

  • flybyme
    ubisoft:x-posts, 215

    @metal4life2012 You won't get much assistance with posts like that.

  • Darrel_RF
    ubisoft:x-posts, 5

    @flybyme Ubisoft won't get much money with quality like that next time. People paid > they owe. Simple

  • Labanshee.
    ubisoft:x-posts, 8

    @HighSenpai92 i know that feel, bro...

    -Mr.Cyberpunk send his regards 😉

    Far Cry 3, Far Cry 4, Far Cry 5, Far Cry New Dawn (no one asked, but ok),
    almost 10 years you create the same game, but in Far Cry 6 we have texture downgrade to PS1 level, nice job)

    Dont know how, Dont know why, but no Update/Patch to fix this issue?
    10 days after the release of the game. There are many reviews on the Internet,
    on your website, tests on YouTube. And from you there is complete silence. 
    Is there any hope that you won't leave the game like this?

    I love you, guys, and i know you can fix any problem, like it's been with AC:Unity,
    bad start, but over time, this game become one of the most beautiful games even to this day,
    and has very good optimization and graphics, which was not at the start.

    So please, fix this problem, and give us normal textures, not 8bit crocodile.
    Many thanks for your time on this post. Luv ya =*

  • Ribellu__
    ubisoft:x-posts, 72

    @darkrtx2080 ofc, we are on the same page 😉.

    This is only my opinion, i think there are issues with implementing DXR in their Dunia Engine. This engine is already old and they have added these recent technologies, they may need more time to be compatible with multiple GPUs in good conditions, at least I hope.
    We can already see that their Vram measurement system in the settings is broken, it gives me a very low value like 6.5 GB with everything in Ultra and the HD texture pack, and when I'm playing RTSS (afterburner) gives me the real values which are about 9GB.

    I see that some of us are making tickets, it's cool, there is strength in unity, it's nice to see. 👍

  • Aryvian
    ubisoft:x-posts, 13


    Case 15493011

    With HDTP

    Without HDTP

    With HDTP

    Without HDTP

    With HDTP

    Without HDTP

    Do you have FIidelityFX Super Resolution on? and if yes with what settings? On, Ultra Quality. But I've tried both on and off and there's no difference.
    Do you have Fidelity FX CAS on or off? On. But I've tried both on and off and there's no difference.

  • TerpDX
    ubisoft:x-posts, 8


    I love these petulant posts.

  • Ter4Patrick
    ubisoft:x-posts, 4

    Same problem, same textures.
    I disable HD texture pack and it work, but for short time. Even without HD texture it starts to get blurred after a while.
    Also the light goes crazy with [censored] fight.

  • UbiKoreanBBQ
    Ubisoft Support Staff ubisoft:x-posts, 390

    Hello everyone! Thank you so incredibly much for all of your imagery, documentation, and case numbers. I have shared them all in entirety to the investigating team. If any of you have cases open where an additional piece of information has been requested of you, please submit that there as soon as you're able. We want you all to be able to enjoy the game as you should, so we are working hard on determining the cause, so that we can provide a workable solution. Thanks for your patience. It means a lot!

  • flybyme
    ubisoft:x-posts, 215

    @darrel_rf I don't have blurry textures. Computer Intel i5 10600K, 16 GB DDR4 Ram, Asus Strix GTX 1060 6 GB graphics card, Windows 10.

  • FriteuseBelge
    ubisoft:x-posts, 34

    @ubikoreanbbq Thanks for taking the time to answer ! Do you think it could be fixed soon, or is it a bigger problem that requires more time, since the game is out for a week already ?

  • B08y_94
    ubisoft:x-posts, 10

    That's the biggest issue this game has now, it is a very good looking and also fun game, but the blurry textures destroy everything, Digital Foundry also reported this problem (minute 17):

  • tcul1972
    ubisoft:x-posts, 8

    I have i5-8600K(@5.2Ghz), 16gig ddr4 3200, MSI GTX 1080 Gaming and have no blurry textures. I run High graphics setting at 3440x1440 and maintain 60-75 FPS no issues.

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