@ubi-mark
I tried all these solutions in the article, I even tried to recover windows and format the pc, even so it keeps giving the same problem

@ubi-mercúrio every 20 minutes the game simply closes

@bielman65 MSI After Burner seemed to be the cause of my game crashing/bad stuttering - worst during cut scenes. Since shutting down After Burner I've not had any problems

Far Cry 6 crashing to desktop or complete system halt.

System Specs:
CPU: Intel i7-9700KF
RAM: 2x Corsair 8GB 3600 Dominator
Mobo: Gigabyte Z390 Auros Master
GFX: Gigabyte Auros Geforce RTX 3080 Xtreme 10GB
Storage: Samsung 970 EVO 2TB m.2

This issue isn't occurring during a specific event in the game, the time for the fault to be replicated isn't consistent either however eventually after 5 minutes of game play or 1 hour of game play the game will either crash to desktop (CTD) or cause the entire PC to halt requiring a restart to continue operating.

Confirmed no other games replicate the fault - Titles tested: Hell Let Loose, Far Cry 5, Satisfactory, Back 4 Blood, Diablo 2 Resurrected.
All games including Far Cry 6 are ran in windowed mode 1920x1080 due to streaming on twitch https://www.twitch.tv/vitamin_carrot with all GFX settings set to Ultra or equivalent.

I have the following available on request from Ubisoft support: DxDiag.txt, msinfo32.txt, NVIDIA System Information 10-22-2021 17-40-57.txt, System Event.txt, Application Event.txt

Troubleshooting Steps Taken:
Uninstall Reinstall Far Cry 6 - Issue replicated
Deleted Ubisoft Connect cache under C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher - Issue replicated
Disabled in-game overlay under Ubisoft Connect settings - Issue replicated
Set Ubisoft Connect to run as Administrator, set Far Cry 6 to run as Administrator - Issue replicated
Set in-game gfx settings to HIGH and limited FPS to 60 - Issue replicated
Removed/Uninstalled nVidia drivers via DDU and reinstalled latest game ready drivers 496.13 - issue replicated
Uninstalled Gigabyte App Center, Gigabyte RGB Fusion 2.0, Corsair iQUE (known issue of these not playing nice together) - Issue replicated
Disabled LCD Panel on GFX card - Issue replicated
Disabled all applications running in background at startup - Issue replicated
Screamed at it until my throat was bloody - Issue replicated
Made myself a tea and some crumpets - Issue replicated
Got my second vaccination against Covid 19 - Issue replicated and still not a member of the lizard illuminati

It would be nice to see some semblance of support for everyone that is having issues with this title, it is actually pretty good...

@kakalambalala

"I think that Customer Support has done us a disservice here. This specific issue is that the game crashes on start up, after the splash screen. This thread NOT is about crashes in-game - we can't even START the game."

@Ubi-Mark I agree with kakalambalala. I think it would make more sense if you split this in 3 threads:

• Those who haven't played the game and never got further than the splash screen crashing (without error dialogs)
• Those who haven't played the game but are getting an error message (with error dialog or possible BSOD)
• Those who have played the game but are crashing/freezing (possible with error dialogs or BSOD)

I had the same issue with the game not launching at all, got a refund and now I'm just checking this thread every day or two to see if I'll ever get to play it or if I should just move along.

In my case the game didn't want to start at all and showed a popup that my video card wasn't supported/good enough and gave me an option to sent the crash report to Ubisoft, everytime I tried to start the game, over and over again.

The solution to this (in my case) wasn't updating my videodrivers (which were up-to-date) or downgrading them or buying a new videocard, but updating Windows 10 with update 20H2!
[I had to unlock my hostsfile first from my AV program and rename the hostsfile temporary to be able to get this update, as I had some rules in there which blocked the update from Microsoft servers.]

After this Windows 10 update (although my videocard is below system requirements with my Gefore GTX 1050 Ti) the game started without any problems and also no crashes in-game!

Hope this helps some of you as well. Btw, I didn't had the HD-texture pack installed, but can play with pretty high quality settings in-game.

Regards,

@thekewee

i tried this, i even formatted the pc already, i uninstalled the MSI afterburner and the problem persists, seems to be something related to UBISOFT+ from what i read in reedit, the game is not stuttering on my pc, i play smooth on ultra at 60fps but the game simply closes every 20 minutes.

@bielman65 yes, this is related to the ubisoft launcher, I BET. I play The Division 2 and the same crashes happen, I play normally and then 20 minutes later the game will crash. Same thing happened to me when I was playing Far Cry 3 also. Ubi launcher just [censored] sucks.

@tigeralen410 I agree...
Ubisoft doesn't care about us, it's almost mocking...
I pre-ordered the game, I've been trying to open it since the day it came out. Last time I wrote to facebook help center. They asked me for DxDiag and system files. I sent it 2 times in the first day, as if I had not sent it, they asked again. I got a response again today and they directed me to the Uplay help system requirements and adjustments page. I told them I've already made all those adjustments, I've even done so much, but it's still crashing before it starts. And they asked me for DxDiag and system files again :::)))
They're making fun of it. I will not pay for Ubisoft games from now on. If I want, I will approve with Crack

@desmond532132 - thats intredasting - I have updated to 21H1, I might give a roll back a try and see what happens

@vitamin-carrot 21H1 works fine for me.

@relentless987 it sucks, I paid for the subscription to UBISOFT+ and I can't play the game, I tried horrors with the support and they only give me generic solutions.

I'm having a similar problem, I got the game from UBISOFT+ and the game opens for 20 minutes and then simply closes, Ubisoft Support also only sends me generic solutions to solve the case, like:
update gpu drivers
update windows
update directx

if I hadn't already tried doing all of this I wouldn't even have opened a ticket with support to start... lousy!

Setting up a support ticket is a really good idea tbh... oh wait... I cant



Far Cry 6 crashing to desktop or complete system halt.

System Specs:
CPU: Intel i7-9700KF
RAM: 2x Corsair 8GB 3600 Dominator
Mobo: Gigabyte Z390 Auros Master
GFX: Gigabyte Auros Geforce RTX 3080 Xtreme 10GB
Storage: Samsung 970 EVO 2TB m.2
PSU: Corsair HX1000W
Screen: 49" Ultrawide Titan Army

This issue isn't occurring during a specific event in the game, the time for the fault to be replicated isn't consistent either however eventually after 5 minutes of game play or 1 hour of game play the game will either crash to desktop (CTD) or cause the entire PC to halt, requiring a restart to continue operating.

Confirmed no other games replicate the fault - Titles tested: Hell Let Loose, Far Cry 5, Satisfactory, Back 4 Blood, Diablo 2 Resurrected.
All games including Far Cry 6 are ran in windowed mode 1920x1080 due to streaming on twitch https://www.twitch.tv/vitamin_carrot with all GFX settings set to Ultra or equivalent.

I have the following available on request from Ubisoft support: DxDiag.txt, msinfo32.txt, NVIDIA System Information 10-22-2021 17-40-57.txt, System Event.txt, Application Event.txt

Troubleshooting Steps Taken:
>Set Far Cry 6 to fullscreen - Issue replicated
>Set screen Refresh Rate to 60Hz from 120Hz - Issue replicated
>Uninstall Reinstall Far Cry 6 - Issue replicated
>Deleted Ubisoft Connect cache under C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher - Issue replicated
>Disabled in-game overlay under Ubisoft Connect settings - Issue replicated
>Set Ubisoft Connect to run as Administrator, set Far Cry 6 to run as Administrator - Issue replicated
>Set in-game gfx settings to HIGH and limited FPS to 60 - Issue replicated
>Removed/Uninstalled nVidia drivers via DDU and reinstalled latest game ready drivers 496.13 - issue replicated
>Uninstalled Gigabyte App Center, Gigabyte RGB Fusion 2.0, Corsair iQUE (known issue of these not playing nice together) - Issue replicated
>Disabled LCD Panel on GFX card - Issue replicated
>Disabled all applications running in background at startup - Issue replicated
>Reset nVidia 3D Settings as suggested in forums:
https://discussions.ubisoft.com/topic/112476/far-cry-6-keeps-crashing-to-desktop-no-warning/5?suggested=true&lang=en-US&page=1 - Issue replicated
>Set Windows 10 Power Plan to Balanced instead of High Performance - Issue replicated
> Rolled back to Windows Update 20H2 from Windows Update 21H1 - Issue replicated

Optional Troubleshooting Steps Taken:
>Screamed at it until my throat was bloody - Issue replicated
>Made myself a tea and some crumpets - Issue replicated
>Got my second vaccination against Covid 19 - Issue replicated and still not a member of the Lizard Illuminati

It would be nice to see some semblance of support for everyone that is having issues with this title, it is actually pretty good...