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  • Jack_Cool
    Original poster 1 posts

    I've run my speedtest and the run on windows its stable 53ms and other games are fine, no high ping issues. But lately in r6 its always 100+ will sometimes go 70 and below then go up suddenly to 100+ms again.

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  • UbiSushiVamp
    Ubisoft Support Staff 630 posts

    Hi there, @jack_cool! I am sorry to hear that you are having high ping issues with Rainbow Six Siege. Please give this troubleshooting guide a try and run Ubisoft Connect as administrator to test if that makes a difference for you? If it does not, please also try to give this connection guide a try. The connection troubleshooting guide does not mean anything is wrong with your internet it just helps ensure you have the best connection to our Rainbow Six Siege online services. Please share with me if the high ping issues continue to occur after these steps!

    Official Response
  • KaraFiniks
    2 posts

    @ubisushivamp
    Hi, I and my friends just experienced that when we enter a match we are always in North Europe servers, although we have already fixed our data center to west eu with using "playfab/", because we got too much ping (like 90-100ms in Neu, and 35-40ms in Weu) in Neu servers, the game became unplayable to us for now. All of us tried to use data center fixing in our gamesettings.ini file but nothing changed. As I say the game is changing the servers randomly. Are there any problem in your servers, or how we fix this issue?
    Note: We are all playing the game from Turkey by the way.


  • Ubi-Orion
    Ubisoft Support Staff 875 posts

    @karafiniks

    Hey there.

    After changing the data center have you tried setting the file to read only to see if it sticks after doing so?

    Official Response
  • KaraFiniks
    2 posts
    @ubi-orion I tried setting file to read only but nothing changed. I am still in Neu when I enter a match although I fixed my data center Weu in gamesettings.ini file.
    Any advice for solution?


  • Ubi-Karl
    Ubisoft Support Staff 781 posts

    Hey @KaraFiniks, thanks for your response there.

    Can I just double-check that you've done it all by following steps outlined in the following article?

    Official Response

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