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  • Adelphiii
    Original poster 1 posts

    I am unable to contact support in relation to removing a PlayStation Network (PSN) account from my Ubisoft account. My account (Adelphiii) is linked to my boyfriends PSN account, but now that I got my own PSN account I want to connect my Ubisoft to it. I have tried unlinking it, but I can’t link a new account to it.

    I have tried sending in a ticket, but emails are closed and chat support is ‘unavailable’.

    Can someone please help me? I want to play Assassin’s Creed Valhalla haha.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Hey there @Adelphiii - welcome to Discussions!

    I am sorry to hear that you were struggling to reach out to us at Ubisoft Support previously. I checked your account and could see that since the time of your post, you were able to open a support case (reference number: 15449361) for this issue, and my colleagues assisted you further there. As such, I'll mark this query as resolved and lock the thread, as in addition to your issue being handled, we are unable to assist further with account-based issues here on the forums.

    If you ever need additional assistance in the future, do not hesitate to reach out to us again!

    P.S. I moved your thread to the General Player Support subforum as opposed to the Forum Feedback subforum, as this is the correct subforum for your request. I hope that you don't mind!

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