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  • Sisiisisu
    Original poster 2 posts

    I've been trying to report a scammer/blackmailer for 2 days now to Ubisoft, but the second I put in the game or the game platform, all the fields for typing disappear and I'm not able to do anything. Please if you could be so kind and fix this issue, that would be lovely. And if it wouldn't be too much trouble to supply me and anyone else who might be having this exact issue with an alternative email address to contact you guys, it would be very much appreciated.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 977 posts

    Hey @sisiisisu,

    Sorry to hear that you have had this trouble with the support page.

    Should you ever encounter this in the future we can also be contacted by the following methods

    Twitter Support - https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/

    Many thanks

    Official Response
  • A1R50FT-10
    512 posts

    @ubi-wheelyduck your website always gives me an error when i add a comment to my case. Fix the website please

  • rmjdesigns
    18 posts

    @a1r50ft-10 I would back up all your "stuff" to another drive. Then reformat - as your OS has been invaded.

    good luck tring to patch it, as it is in your SYS 32 folder - you cannot remove them when the OS is running on the invaded Drive!! so you need to pull the drive, plug it in as a 2nd drive "d per say" to another PC to actual remove the invasion files and - GOOD luck finding the invasive files. With so called Anti tools = all garbage! Best = IT is just so much faster to just CLEAN INSTALL WINDOWS! PC will be new again - you may need some Drivers depends on the age of your PC.

    retired IT.

  • Ubi-Mark.
    Ubisoft Support Staff 2645 posts

    Hello @a1r50ft-10,

    Thank you for the update and I'm sorry to hear that you are encountering errors on our website.

    I just tested it myself and I didn't experience any issues. Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

    Many thanks and if you have any additional questions, please let us know.

    Official Response

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