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Moved UNSOLVED PC: Cannot get free Tom Clancy's Ghost Recon
0 Likes/10 Replies/85 Views
Hello Ubisoft.
I cannot get the free (until 10/11/2021) game Tom Clancy's Ghost Recon.
I have tried through Uconnect (I can play games fine), and through a web browser ! I even let the browser open Uconnect, but it (Uconnect) just sits there with a circle going round and round after 'Logging In' (I can launch it myself just fine and even play games), and I go to the Store page, then this happens: I try through Uconnect store, and I click Get Game, it pops up a window to get the game, and when I click on OK it does nothing.
Please help.
Thank you.
Dave3d07 -
Hey @dave3d07,
Sorry to hear that you had trouble claiming Ghost Recon.
Can I check whether you received any message at all?
Can I also check whether or not the game has since shown in your library?
Many thanksOfficial Response -
@dave3d07 the game was made for Windows 98 = it will not work~ good luck I had this game way back then - all of them. When XP came out we had to use Compatibility- which still works on many older games as I use windows 7- hate 10. But not this one = waste of time- GOOD LUCK!
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Hey @dave3d07,
Sorry to hear that you had trouble claiming Ghost Recon.
Can I check whether you received any message at all?
Can I also check whether or not the game has since shown in your library?
Many thanks
@Ubi-WheelyDuck
Hello, no it doesnt show up in my games.
And no I didnt get any response from anyone but you in this thread. -
Hello?
I still dont have the game in my account.
I have been on Uplay for 14 years now (and have almost every Tom Clancy title), and have never NOT been able to claim a free game. -
@dave3d07 Hello there!
As you were able to reach out to us before the end of the giveaway October 11, 7 PM CEST, the team were able to manually add this to your account for you.
Please note, It may take up to 24 hours for the game to appear. Apologies for any inconvenience.
Please let us know if you have any other questions!Official ResponseShe/They, have an excellent day 😎
1 Reply
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@dave3d07 Hello there!
As you were able to reach out to us before the end of the giveaway October 11, 7 PM CEST, the team were able to manually add this to your account for you.
Please note, It may take up to 24 hours for the game to appear. Apologies for any inconvenience.
Please let us know if you have any other questions!
Thank you very much!
I tried for almost 2 hours to get the freebie before I made this post also. I couldnt even get support through UConnect to work either.
Thanks again though! -
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@dave3d07 Wonderful! Happy to hear that the game is showing in your account for you.
Official Response
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last edited by Dave3d07