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  • IvcaTenshu
    Original poster 8 posts

    Hi, when I logged in to the game today, I received a notification that I received a Tier 1 reward for the GE Ambush event, and that I could get it from the reward vendor in the base of the operations. When I click on reward vendor there is nothing there. Also happend 2 weeks ago when I had a notification for DZ reward, same case, there was nothing at reward vendor in Base of Operations.
    Please dear support, can you tell me how to send direct message (support ticket) because I coudn't find it. Thank you in advance!
    Best regards, Ivca

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  • Ubi-Thrupney
    Ubisoft Support Staff 1228 posts

    Hey Ivca, thanks for reaching out about this. Great to hear you've been taking part in the events, but really unfortunate that you don't seem to be able to access them from the reward vendors - that's most unusual!

    We've got a support site here, where you can put in a support ticket, or you can get in touch via Facebook private message, or Twitter direct message. However, I'm happy to help right here on the forums, too.

    I'd like to look into this further. If this happens again, can you take a screenshot of the notification of the reward, and then a screenshot showing that the reward vendor doesn't have anything for you? With these, I'll be able to investigate further.

    Can you also let me know which platform you are playing on?

    Let me know if I can clarify any of this at all 😎

    Official Response
  • IvcaTenshu
    Original poster 8 posts

    @ubi-thrupney That was instant notification on my screen when I logged in, I don't know where I can find stored notifications for such rewards, but here's proof of how much I earned GE credits and bought cach boxes, it's Tier 1 value, thank you @Ubi-Thrupney for taking the time for me

    Edit: PC platform


  • Ubi-Milky
    Ubisoft Support Staff 1113 posts

    Thank you for that image @ivcatenshu. The specific Global Event reward you mentioned should be obtainable once the actual Global Event has ended.
    You will need to find the rewards vendor then check the Resources tab. The rewards come in 3x Tiers, if you have a notification for Tier 1, you may have received a Classified Cache or a Weapon Skin.

    Are you able to check for either of these items from the vendor and in your menu, now the notification has disappeared? I know of some players who had issues with the previous Outbreak event, but I have not come across this with the Ambush event.

    Official Response

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