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  • Olympus2018
    Original poster 26 posts

    The game section is not working. I cannot launch any installed game, even though my subscription is active until at least the end of October. Since this is a subscription service and the service has been disrupted for many hours today, plus a few hours earlier this month, I think it is only fair that Ubisoft is duty bound to offer an appropriate discount. When you pay for one month and you get a full day off, you deserve some kind of compensation.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    @olympus2018 Hi there!

    Sorry to hear you were unable to play on your day off.

    Could you share a few more details on what happens when you attempt to launch a game? If the option to launch not available or does it simply not respond?

    Im sure you have checked this already, but could you please ensure that Ubisoft Connect is not running in 'offline mode'. As ubisoft connect will require a connection to our services to launch these games, would you be able to follow the steps in our connectivity guide here.

    Let us know if this issue continues, or if you have any further questions.

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