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  • ERKEK2000
    Original poster 56 posts

    Every once in a while my operator outfit customizations reset to default. Please fix this.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @ERKEK2000, thanks for getting in touch and sorry to hear about the issue you've been having to deal with.

    As it stands, I can confirm that we have looked into it, however have been facing difficulties with reproducing the issue on our side, therefore do you possibly happen to have video footage of this happening or are you able to recall any particular steps you took that have led to loadout reset?

    Let us know and we will take it from there!

    Official Response
  • ERKEK2000
    Original poster 56 posts

    @ubi-karl I am not sure but I believe it is related to synchronization failures; when the game or ubisoft connect is shutdown without synchronization.

  • Ubi-TheBerry
    Ubisoft Support Staff 2516 posts

    Thanks for getting back to us @erkek2000 !

    In the past, there's been a trend noticed with playing Event matches and loadouts resetting next session, if this helps you reproduce and capture a clip as this would be appreciated for us to add onto the investigation!

    Please let us know if you can grab a clip though and we'll pass your details on.

    Thank you!

    Official Response
  • ERKEK2000
    Original poster 56 posts

    @ubi-theberry I had this occur even in times without events.

  • Ubi-TheBerry
    Ubisoft Support Staff 2516 posts

    Thank you for confirming @erkek2000 !

    If you're able to grab a clip let us know, otherwise we've passed your report onto the team.

    Much appreciated!

    Official Response

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