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  • AKATSKI7
    Original poster 1 posts

    Everytime after i shutted down my pc, on the next day when it is restarted, Ubisoft Connect will always popped out automatically ask me to log in AGAIN! And asking for the verification again and again, sometimes even just a few hours gap I left my pc idle, it pops out again without me logging out or shut down my pc. No matter how much I clicked "Remember Me" or "This is a Trusted Device" it just never worked. It has been 5 months since I started using this and it is really frustrating, pls fix ur bug Ubisoft

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Viral
    Ubisoft Support Staff 2298 posts

    @akatski7 Hey! Sorry to hear that you are having this issue with the remember me function. This is something we are aware of and it is being investigated.

    We advise trying this workaround:

    1. Log into Ubisoft Connect PC client

    2. Open menu > Log Out

    3. Launch UC client again and enter their login e-mail in lowercase + password. Check remember me box.

    4. Enter 2FA (if any)

    5. Exit the client and launch it again.

    Please confirm it auto logs without login details prompt.

    If you need further help please let us know.

    Thank you.

    Official Response

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