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  • AbelBendel
    Original poster 2 posts

    I'm beginning to experience these weird errors, where the game freeze ...and even AFTER I shut down the game in the joblist, the game(the music) continue to play, as if the game was still running??
    I can't do anything to connect to the game(to stop the game) ..but restarting my PC - It does not help if i only restart Ubisoft Connect - when I only try to restart Ubisoft Connect and then start the game, a tiny little warning-window pops up with no text inside, that i have to press 'OK' and the game shuts down again! - It CAN NOT be started ..all this, while the game-music continue playing..!
    If i try again, I get the same tiny warning-window popping up and nothing else happens...

    I'm forced to restart my PC to reset or rinse out the game??

    This was not a problem in the beginning, but is something that began after 'the military presence got reinforced' the first time - i was fooling around alot without following/doing story ..and for days, I had a problem-free experience while playing.
    But after the mission, where you help them two rap-wannabees(going for America), the many freezes began...
    Most of the time it happens while i'm doing stuff in the menus' ..and even just when i pressed ESC(pause) to go and do RL-stuff - The game was frozen again, when I returned.

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  • Ubi-Thrupney
    Ubisoft Support Staff 2253 posts

    Thanks very much for reaching out to us about this, @abelbendel , and welcome to the forums. This is certainly an unusual freeze you are having - I understand the game is freezing, but the music continues even after force closing it, and then you need to restart your system to get it to stop. I'll be happy to advise you on this.

    Please start with our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game.

    If this error persists after those steps, please let me know - in that case, there are some further steps we can do to diagnose the issue 🙂

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