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My physical pre-order hasn't been dispatched
0 Likes/7 Replies/73 Views
It's launch day today and I haven't heard a single thing about dispatch, while people in my city have confirmed they're receiving their game today. Anyone else dealing with this?
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I placed my preorder on Sept. 16. Your site says orders placed before Sept. 28 will arrive ON release day but you haven't even shipped it yet.
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Hey guys, thanks for getting in touch and sorry to hear about this.
If you have ordered the game however are yet to receive any tracking information, get through to us via one of the following channels (as it will involve discussing account related details), and we will be happy to take a closer look at it:- Support website
- Facebook: (https://en-gb.facebook.com/UbisoftSupport/)
Should you have any questions, let us know!Official Response
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