Welcome to discussions

Quick Suggestions

  • Fluffy_Man_6969
    Original poster 3 posts

    Stuck on 9% loading screen when trying to create a new character cant even play.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-TheBerry
    Ubisoft Support Staff 995 posts

    Hey there @fluffy_man_6969 ,

    I'm sorry to hear you're having issues creating a new character!

    Could you please give the steps in this PS4 troubleshooting guide a try and let us know if this issue persists?

    As well as confirm if you're using a digital or physical copy of the game.

    Thank you!

    Official Response
  • Fluffy_Man_6969
    Original poster 3 posts

    @ubi-theberry

    Yes it's still persisting this gotta get fixed cant even play hop you guy can do a update to fix it so i can play it's also a digital copy.

    Thank you!

  • Ubi-Viral
    Ubisoft Support Staff 1003 posts

    @fluffy_man_6969 Sorry to hear that this issue is persisting. So we can look into this further please contact us via a support case here.

    Thank you.

    Official Response
  • Fluffy_Man_6969
    Original poster 3 posts

    The loading screen now wont go pass the main loading screen and i deleted the game twice and reinstalled it unplugged my system also disconnect the internet still nothing have no idea whats going on.

  • Ubi-Milky
    Ubisoft Support Staff 1113 posts

    Hello @fluffy_man_6969 thank you for getting back to us.

    Do you ever get an error code such as Delta 01 when trying to load into the game with your character when this happens?

    I checked your account and can not see any support cases made for you under Fluffy_Man_6969.

    In order to help your further with this loading screen issue, we may require a video of it happening and we will need to check your account for certain data, such as character progress.

    Can you please contact us about this and try to capture a video, then send that to us over one of these links, whichever you find easiest to access >

    Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
    Twitter Support -  https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/

    Official Response

Suggested Topics