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  • MrDarko_88
    Original poster 7 posts

    Hi,

    I played AC Valhalla for over 76 hours but I had a periods of 3 months in which I did not play. Just started today again and noticed the Challenge of the Gods mission. Now I wish I never started that mission…..

    While playing that and fighting Hildiran/Freya for the second time you get an armor and weapons to fight with that are not yours. This only deleted everything that was in my inventory and replaced my armor and weapons. Even the purchased stuff.
    I now finished the complete Challenge of the Gods mission but am stuck with just that armor, no money, my complete inventory gone. Anybody knows a solution for this? Cant seem to get back into older save games… would really like my stuff back.

    I play on a PS4. Have updated to version 4.20 last Monday and the issue occured this day. There is also already a ticket created for this problem.

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  • Ubi-Viral
    Ubisoft Support Staff 2298 posts

    @mrdarko_88 Hey! Thank you for getting in touch and sorry to hear that your inventory has gone missing after fighting Hildiran/Freya.

    In order to investigate this further with the game team please provide a video/screenshots showing this content missing.

    Thank you.

    Official Response
  • MrDarko_88
    Original poster 7 posts

    @ubi-viral thanks! Already added that to the ticket yesterday. Hopefully this gets resolved quickly because I cant play the game now… maybe someone could send me a save game from myself from a few days ago? Then at least I can play again?

  • Ubi-Viral
    Ubisoft Support Staff 2298 posts

    @mrdarko_88 Thank you for adding it to the ticket. What is your ticket number?

    Official Response
  • MrDarko_88
    Original poster 7 posts

    @ubi-viral the ticket is 15532084

  • Ubi-Viral
    Ubisoft Support Staff 2298 posts

    @mrdarko_88 Thank you for providing your ticket number. I can see that we have assisted you there. If you need anything else please let us know.

    Thank you.

    Official Response
  • MrDarko_88
    Original poster 7 posts

    @ubi-viral I hope it gets resolved quickly. I still am unable to play.

  • Ubi-Froggard
    Ubisoft Support Staff 2211 posts

    Hey @mrdarko_88

    I have escalated your case to the game team so they can look into this and your account further. We'll be in contact again through your support ticket once they have updated us.

    Official Response
  • MrDarko_88
    Original poster 7 posts

    it has again been over a week. I am unable to play further and would like this to be resolved.

  • Ubi-Nacho
    Ubisoft Support Staff 1479 posts

    @mrdarko_88 Hello there.

    Thank you for posting to let us know.

    It appears that your ticket has since been updated and you can continue your support through the support case.

    If you have any further questions please be in touch!

    Official Response
  • MrDarko_88
    Original poster 7 posts

    @ubi-nacho it is again 1 week later. I already suggested that maybe someone could solve it by giving me back one of my older save games. I simply think that not being able to play due to this for 4 weeks already is not ok.

    I also spend quite some money in game… so it could also be solved by refunding that and then I will just start over…

  • MrDarko_88
    Original poster 7 posts

    @ubi-nacho could you please let me know.

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