UNSOLVED Ubisoft Connect - Wrong version installed?0 Likes/2 Replies/39 ViewsOriginal poster Amerika_P4L 1 posts
My girlfriend's PC has a version of Ubisoft Connect that does not have any of the new banners or anything compared to my install. We wanted to download the Rider's Republic on to her PC and Connect is simply not showing it. We have also tried using the "Open Ubisoft Connect" from the website for Rider's Republic. My PC has a version of Connect that looks like it has everything too. We have uninstalled and reinstalled multiple times. I've cleared temp/cache files (the ones I know about) and I've tried running as administrator. Nothing seems to work.
Here is an picture of her install (I can't upload it because the site thinks it's too big when it's only a 500kb jpeg that i converted)
Here is a picture of my install
Ubisoft Support Staff Ubi-Orion 1222 posts
This issue usually occurs when the account currently only owns Steam versions of games. Once a free game or trial has been added to the account those additional tabs should appear, you should be able to redeem the trial for RR and some other titles from this website.
After that, restart the Ubisoft Connect client and the missing tabs should then appear. If this doesn't work still please let us know. Thanks!