ubisoft discussions

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  • Ubi-Nacho
    Ubisoft Support Staff 1644 posts

    Hi there @olalaquebien

    Thank you for providing further details on the micro-shutter you've been experiencing.

    When reporting to our game teams, we like to make as much information available to them as possible. We greatly appreciate the in-depth explanation here and this can be forwarded as part of the report too. With this being said, gathering videos helps the team to paint a better picture, and aids with their investigations.

    Please let us know if you have any further questions.
    Thank you.

    Official Response
  • Ragnaros2017
    2 posts

    I have Amd 5800X, 3080ti and Farcry 6 doesn't use my pc spec at all.

    At ingame benchmark, it works well. With all ultra option and DXR option 120~100 fps get. But when I play mission, GPU usage drop to 60%~70%.

    I got only 58~65 fps, using 1440PP(2560x1440).

    Can you fix this problem, Ubisoft?

    I think this is not only my pc problem.

  • craftercis
    60 posts

    @ragnaros2017 Yeah here the same usages... But how is your FSP with Raytracing on so high? Mine is 50/60 FPS.

    Setup: RTX3090 + I9-9900K resolution 2560x1440 144hz

  • zzx73156bd
    4 posts

    Yes, I have the same problem. My 3080 and 8700k have only 30 to 40 FPS when all are on and at the highest

  • UbiSushiVamp
    Ubisoft Support Staff 1138 posts

    Hello everyone! I am sorry to hear that you are encountering microstuttering throughout playing Far Cry 6. Please give this troubleshooting guide a try to test if you notice any difference. If it does not help, please share with me if this is occurring randomly, throughout the same parts of the game, or when you are noticing it occur the most. Thank you.

    Official Response
  • DevourColossus
    94 posts

    @ubisushivamp can confirm that none of those steps changed anything.
    It is consistent. As in it basically just won't stop. Get a few steps in, frame drop. Turn around, frame drop. The only time a frame doesn't drop is when standing still. Doing absolutely nothing. I'm still on the first island, so who knows, it could just be that.

  • DevourColossus
    94 posts

    @ubisushivamp so I forced myself through that first island. Clearing the *spoiler* during the transitional mission, I barely got any drops.

  • andi0139
    18 posts
    Hello everyone! I am sorry to hear that you are encountering microstuttering throughout playing Far Cry 6. Please give this troubleshooting guide a try to test if you notice any difference. If it does not help, please share with me if this is occurring randomly, throughout the same parts of the game, or when you are noticing it occur the most. Thank you.

    Hello,

    I did all of that but the microstutter doesnt get away, it's a bit better when hd textures are disabled but it still stutters

  • DevourColossus
    94 posts

    @ubisushivamp nevermind, it's back.

  • True_Coverage
    27 posts

    Im playing on ultra at 1080p on a 60hz monitor at 60fps with a 10 core CPU

    Why when im playing on ultra (raytracing disabled, medium shadows) am i getting stuttering?

    i get real bad frame drops when im riding the horse... but in general the overall game it is not a smooth experience at all

    who else is having trouble?

  • True_Coverage
    27 posts

    lol i just posted the same thread. i TOO am getting poor performance with my high end rig

    If you specs soar past the requirements this should not be happening at all, what gives ubisoft?

  • TheTrueBamb1
    1 posts

    im playing on pc and i keep getting massive freeze stutters that last for about 1 to 2 seconds my specs are gtx 1080 ryzen 5 5600x 16 gbs of ram and im using windows 11 is this game just badly optimised? cuz im starting to wish i just brought it on my series x

  • calrid12345
    3 posts

    @devourcolossus That might be encouraging you to go over to AMD, I mean I hate to be cynical but ubisoft are basically getting BJs from AMD atm, so why should they care about Geforce, in fact it wouldn't surprise me if they were deliberately making optimization issues this is what large companies do and are told to do. More likely than a conspiracy theory though is that Ubisoft simply does not give a [censored] about optimizing Geforce. That's capitalism for you.

  • Dragon_Arcane83
    12 posts

    Many times when picking up an item, the game stutters for about 1 or 2 seconds. And then everything is fine. Apart from this stutter, the game run's absolutely fine. Only when picking up an item. Could be an autosave bug? This issue was also in New Dawn and was never fixed.

  • RoyaleW_Cheez
    1 posts

    Game stutters in gameplay and menus

  • craftercis
    60 posts

    @royalew_cheez Your on Windows 11?

  • Ubi-Mark.
    Ubisoft Support Staff 2352 posts

    Hello @RoyaleW_Cheez,

    Sorry to hear about your experience.

    Can you please provide us with your full PC specs against your in-game graphics settings? Secondly, can you please try switching your fullscreen mode into a windowed one? Last, but not least, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Ubi-Mark.
    Ubisoft Support Staff 2352 posts

    Hello @dragon_arcane83,

    Sorry to hear about your experience.

    Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please perform all of the troubleshooting steps listed in this article? It will help you to eliminate any potential software conflicts.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • DevourColossus
    94 posts

    @calrid12345 I'm good. I already spent nearly 5Gs on this setup. AMD still has the same problems in valhalla (even if it does get more FPS for that one specific title) and I still get generally better performance than any AMD card in almost every other game. I'm pretty sure it's their engine. Just like UE4 has a ton of stutter and frame drop issues, UBI's is worse for it.

  • Alejandro-10
    4 posts

    I got fps drops in Far Cry 6. No matter what I've tried, it doesn't fixed. I tried also troubleshooting guides. Nothing. The game runs smooth on High even Ultra graphic settings but unfortunately I got constantly fps drops. I've did benchmark on low quality and same result. Constant fps drops. And I recognized that when I get fps drops, Gpu usage downs to %0 for 1 sec or so. And the other problem is, my gpu runs around 60 celsius. It doesn't right, generally it runs around 70 celsius on games. I think the game can't use my gpu completely. By the way, I got no problems in other games on my pc. Hope you can help me.

    Ticket Number: 15463840

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