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  • Ygloo.one
    Original poster 1 posts

    Hello, since yesterday, the game crash at launch, after ubisoft window.
    Only a few seconds to a black screen, then crash.
    Today, i made check files, then uninstall and install, but the same.

    The Window Event Log has these each time:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>100</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2021-10-28T14:34:19.2824946Z" />
      <EventRecordID>44743</EventRecordID>
      <Correlation />
      <Execution ProcessID="0" ThreadID="0" />
      <Channel>Application</Channel>
      <Computer>Philip2019</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>c0000005</Data>
      <Data>000051b0</Data>
      <Data>1fa0</Data>
      <Data>01d7cc08e3eab6f9</Data>
      <Data>C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe</Data>
      <Data>C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe</Data>
      <Data>ac62f10d-4be3-4f97-9275-7764f0ed89be</Data>
      <Data />
      <Data />
      </EventData>
      </Event>

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Version>0</Version>
      <Level>4</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2021-10-28T14:34:19.4939261Z" />
      <EventRecordID>44744</EventRecordID>
      <Correlation />
      <Execution ProcessID="0" ThreadID="0" />
      <Channel>Application</Channel>
      <Computer>Philip2019</Computer>
      <Security />
      </System>
    - <EventData>
      <Data />
      <Data>0</Data>
      <Data>APPCRASH</Data>
      <Data>Non disponible</Data>
      <Data>0</Data>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>c0000005</Data>
      <Data>000051b0</Data>
      <Data />
      <Data />
      <Data />
      <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_UplayWebCore.exe_fd1491f6621c2e4766cdd3834bd18531b98ae9b3_35614d0f_31ddf6f6-2a99-47a3-847e-1a7a8f8687d6</Data>
      <Data />
      <Data>0</Data>
      <Data>ac62f10d-4be3-4f97-9275-7764f0ed89be</Data>
      <Data>4</Data>
      <Data />
      <Data>0</Data>
      </EventData>
      </Event>

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Version>0</Version>
      <Level>4</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2021-10-28T14:34:20.2571725Z" />
      <EventRecordID>44745</EventRecordID>
      <Correlation />
      <Execution ProcessID="0" ThreadID="0" />
      <Channel>Application</Channel>
      <Computer>Philip2019</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>2276862853996376796</Data>
      <Data>1</Data>
      <Data>APPCRASH</Data>
      <Data>Non disponible</Data>
      <Data>0</Data>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>UplayWebCore.exe</Data>
      <Data>127.0.10614.0</Data>
      <Data>6176b541</Data>
      <Data>c0000005</Data>
      <Data>000051b0</Data>
      <Data />
      <Data />
      <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C43.tmp.WERInternalMetadata.xml</Data>
      <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_UplayWebCore.exe_fd1491f6621c2e4766cdd3834bd18531b98ae9b3_35614d0f_31ddf6f6-2a99-47a3-847e-1a7a8f8687d6</Data>
      <Data />
      <Data>0</Data>
      <Data>ac62f10d-4be3-4f97-9275-7764f0ed89be</Data>
      <Data>268435456</Data>
      <Data>bea7848c62b5971bcf990ab3cebc72dc</Data>
      <Data>0</Data>
      </EventData>
      </Event>

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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  • Martelinho40K
    80 posts

    @ygloo-one Un-check the in-game overlay from Ubisoft Connect and try to open the game.

  • Ubi-Viral
    Ubisoft Support Staff 1289 posts

    @ygloo-one Hey! There is an ongoing issue with Ubisoft Overlay causing crashes. However, this should now be resolved.

    If you are still experiencing crashes please let us know.

    Thank you.

    Official Response

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