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  • TheRadtrooper
    Original poster 3 posts

    So I just reinstalled it to play again but cant seem to play my save because it crashes instantly when it gets to the loading

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Karl
    Ubisoft Support Staff 781 posts

    Hey @TheRadtrooper, thanks for getting in touch, welcome to forums and sorry to hear about the issue you ran into there, as I do understand this is certainly not something you'd want to deal with after coming back to play it.

    First and foremost, can I double-check whether there are any error messages you receive at all? Also, do you happen to recall what happened in the game prior to this happening?

    In the meantime, for troubleshooting purposes, give the following steps a go and see if issue persists.

    Keep us updated!

    Official Response
  • TheRadtrooper
    Original poster 3 posts

    @ubi-karl I have tried the troubleshooting steps none seem to have worked, there are also no error messages when the game crashes. But what do you mean by recalling what happened in the game prior to this happening. Thanks

  • Ubi-Karl
    Ubisoft Support Staff 781 posts

    Appreciate your swift response!

    So when you attempt to load it, does the game just simply turn off or does it not load the save as you attempt to do so however game stays open?

    As far as other query goes, I was referring to in-game and whether you happen to recall as to what was the last thing you did? I will understand if you won't however as there may have been quite some time passed since you played it last time.

    Finally, can you check to see if your save files are still present? If you're playing on Xbox Series X/S, it should be in My Games and Apps > Assassin's Creed Valhalla > Menu > Manage game and add-ons > Saved Data

    Looking forward to hearing from you!

    Official Response
  • TheRadtrooper
    Original poster 3 posts

    @ubi-karl As I select continue the loading screen will come up for a second and then the screen goes grey and goes to Home Screen of my Xbox, the last thing I did was finish Brewing rebellion and start up the mission pilgrimage to St. Albanes. Also my save files are my account- 4.6mb and the reserved space for the game which is 128mb
    Thanks

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