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  • Ashtro101
    Original poster 3 posts

    I bought the game a couple of weeks ago, and downloaded it today, but after I installed it I tried to launch the game several times, but it only keeps showing the game's title image and that's it, I have tried to Run the app as an administrator, uninstalled Connect client and then reinstalled it on the same drive where my game is located, but still the game doesn't wanna start. Please help me, I am considering asking for a refund now. Any help is appreciated.


    UPDATE: I managed to fix the problem thanks to the 2nd solution in this article however, right now. I am faced with another issue, After I launch the game, AC Origins freezes when it says checking for additional content, the music continues to play but the loading symbol in the bottom left corner freezes after a few seconds and stays frozen.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Froggard
    Ubisoft Support Staff 2289 posts

    Hey @ashtro101

    I just replied to your comment on that thread you linked actually, just asking you to verify the game files and see if this resolves the new issue you are having.

    In Ubisoft Connect - Select "Properties" located underneath the "Play" button and then select "verify files".

    Please just reply to this thread if you need further assistance.

    Official Response
  • Ashtro101
    Original poster 3 posts

    @ubi-froggard Hi, So I managed to get it fixed, the game now works perfectly fine. it turned out that the game expects the DLC content to be on the C drive regardless of where you installed it, I have the game installed on my E: drive so you need to do the same hack as the 'sounddata' folder to get things to work. I literally followed the same steps mentioned in the second solution in this thread, the only difference is I had to use all dlc folders (dlc_17, dlc_21....dlc_30, dlc_31) instead of the sounddata folder. (Just copy all DLC folders to C:\Users\<my user>\Documents\AC origins\dlc_xx then use symlinks in the original folder you installed it in) hope the game continues to work just fine, I'm having a lot of fun with it.

  • Ubi-TheBerry
    Ubisoft Support Staff 2509 posts

    Thank you for getting back to us with this updated @ashtro101 , we really appreciate it!

    And thanks for sharing your findings, they're certainly very interesting for us to know and note should we have any other reports and hopefully this should also help any other players checking the Discussions with any similar issues.

    You know where we are if there's anything more you need, enjoy!

    Official Response

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