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  • sasorisan1
    Original poster 53 posts

    i've reported the burn glitch before and it appears to still be happening.
    out of the approximate 15 hostiles only one counted.
    i started with 17 and at the end of the video i had 18.
    i thought i may have been the mission but it happened in the open world also.


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  • Ubi-Karl
    Ubisoft Support Staff 1474 posts

    Hey @sasorisan1, thanks for sharing this with us!

    I've watched the video footage you're sent us and can confirm that details of this has now been forwarded to our development team for further review.

    If we will require any additional information, we will update the thread accordingly.

    Until then, apologies about the inconvenience this may cause and if you do have any further queries or run into any other difficulties, do not hesitate and drop us a message at any time!

    Official Response
  • sasorisan1
    Original poster 53 posts

    @ubi-karl

    thanks for the reply and forwarding it to your team.
    i've suggested to eliminate the challenges involving fire quotas due to this glitch until resolved.

  • HaywardGG
    93 posts

    @sasorisan1 Thought it was just me having hat problem. I gave up on those burn quotas because of it!

  • Ubi-Milky
    Ubisoft Support Staff 2313 posts

    Hello @haywardgb thank you for letting us know this affected your ability to complete the challenge also.

    We found that while this challenge was live, our QA team were unable to replicate the issue and the challenge was completed for them.

    The next time you encounter any issues with certain challenges, registering certain types of kills, please let us know and record another video if you can, and we will report this asap.

    I am sorry we were unable to resolve this while the challenge was still live.

    Official Response
  • sasorisan1
    Original poster 53 posts
    @sasorisan1 Thought it was just me having hat problem. I gave up on those burn quotas because of it!

    nope not just you
    this has been a problem for months
    the flamethrower is really bad but the turret seems to be a bit less glitch

  • echolecter
    215 posts
  • Ubi-WheelyDuck
    Ubisoft Support Staff 855 posts

    Hey @echolecter,

    Sorry to hear that you experienced this also with a past event.

    As Ubi-Milky advised, if you encounter this in the future please let us know in the same way you have so we can report it and investigate it asap.

    Once again, sorry that we were unable to resolve this challenge when it was live.

    I will close this thread now

    Official Response

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