Hi Ubisoft,

Can you please clarify what privileges are needed to send private messages to fellow forum users?

i cannot find this information anywhere

Hi,

I hope to be on the right place to post my problem !

I am connect with my profile on the forum, and I can see that I have 1 unread MP.
But when I click on it, a pop-up say that i don't have enough privileges for this action.

I try to open the mailbox, to see all the MP, here i have one other error message.

Internal Error
Oops! Looks like went wrong!

/api/user/legeektateur/chats

You do not have enough privileges for this action 

I try to disconnect/reconnect, don't resolve it
I try with my smartphone to access to the mp... don't work too

Thanks for the support

The same goes for sending messages. I hope it gets fixed soon.

Internal Error.Oops! Looks like something went wrong!
/api/user/******/chats
You do not have enough privileges for this action.

@ubistorm this error is on the discussions, not Ubisoft Connect. Previously I was able to see Private Messages with other users, now I cannot and see the message just like the one @xlastovi posted.

@bielik01 Thank you for confirmation and clarification.

@deathtocakl I’ve been experiencing this problem as well. And now the mail/message icon is no longer showing up next to the feed and notification icons at the top right of the forum like it usually is.

@Ubi-Woofer I am not seeing this problem in your master-list of reported forum issues. Are y’all already working on a fix?

@Ubi-Nacho what about this? Now it's even worse.

@ubistorm
same as everybody here
Added a Screen capture showing also :
Yellow = missing chat icon (it was available few days ago...)
Orange = missing Fonts Colors icon (it was available few days ago...)

@UbiStorm
adding a screenshot from August the 18th : this is what we had =

• Yellow : a messages (chat) icon that is not there anymore
• Orange : several tools that are not there anymore

I do not understand why private messages have not worked for a long time ... it tells me that I do not have the relative permissions

another user, is trying to write to me and fails .. !

https://discussions.ubisoft.com/topic/106476/private-messaging-permissions?lang=en-US&_=1630707594696

@a1r50ft-10
https://discussions.ubisoft.com/topic/106922/private-messages-don-t-work-in-the-forum?lang=en-US

@caosck

Ubisoft, fix this [censored] issue!

Or at least tell us what privileges we need for [censored]'s sake

@a1r50ft-10
@caosck

if needed I've already posted some screenshots in this topic :
https://discussions.ubisoft.com/topic/104493/see-all-chats-is-bugged/?lang=en-US&

I am suspecting they had some security problems ....

@a1r50ft-10 it would make more sense to be kind to those asking for help / support! XD

@caosck

True but the reason for the rant is because I know ubi are ignoring me.

Imagine I've raised a couple of issues (including bugs) but I have yet to have a response.

For example, i submitted a bug report in April but i have had no update on it yet

@a1r50ft-10 i understand..

@azullfr

Thank you! That thread you made is really useful