Locked SOLVED Error linking PSN account as already linked to a user1 Likes/2 Replies/67 ViewsOriginal poster Itchytrigger_1 2 posts
I'm having trouble linking my Ubisoft account to my PSN account. It keeps on saying "error this profile is already linked to another user".
How can this be resolved?
Ubisoft Support Staff Ubi-Milky 1359 posts
Hello @itchytrigger_1, this issue usually happens if you have a console account linked to an older Ubisoft email/account you created.
To resolve this for you, please contact us in private via one of these links >
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Email/Live Chat Support - https://www.ubisoft.com/en-gb/help/contact
Please provide >
Your Ubisoft email address/username if known
A photo of you signed in to your Playstation
A screenshot of you logged into the Playstation website > https://my.playstation.com/
With this information, we will try to find your correct account and link your preferred PSN name, to your preferred Ubisoft username and email, resolving this problem.