ubisoft discussions

Quick Suggestions

  • ZiggyTouyeul
    Original poster 13 posts

    Hi,
    so this is an audio issue that's started to really hamper my enjoyment of the game : the base sound volume for the game is just WAY too low when I'm not using headphones and it is the ONLY game in my library ( From both Uplay and Steam ) that has this problem ! Even the previous Far Cry games didn't have this issue. Each time I play this game I have to crank up the volume on my AV receiver to an unreasonable level and it got worse with the latest update, as if the base sound volume is getting lower and lower with each patches... I tried changing the dynamic range option in the AUDIO menu to Medium or Night but it didn't change a damn thing.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • ZiggyTouyeul
    Original poster 13 posts

    UPDATE : After the latest Ubisoft Connect update, this issue is now finally FIXED ! No idea why the Ubisoft program was the problem but I'm glad I can finally enjoy this game with regular volume.

  • Ubi-Gizmo
    2297 posts

    Hey there @ziggytouyeul, sorry for the delay. I'm glad to hear that this has been resolved for you. I hope it hasn't taken too much away from your experience in Yara! Should you have further questions regarding this or anything else, please don't hesitate to let me know.

  • ZiggyTouyeul
    Original poster 13 posts

    Well I spoke too soon, my problem sadly came back when I started doing a coop session with a friend. I think it must be linked with switching between Headphones > AVR ( In other words when switching audio devices ). Could you please forward this issue to the FC 6 team ?

  • Ubi-Thrupney
    Ubisoft Support Staff 2865 posts

    Thanks for getting in touch, @ziggytouyeul , and keeping us updated about the issue. I'd certainly like to get this looked into.

    As far as I can tell, this isn't something that has otherwise been reported, so I'd like to start by asking you to do our troubleshooting guide steps. In particular, please make sure you've fully updated your Windows install, and reinstalled such supporting software as you have for your audio setup, and make sure you've verified the game files. Although I appreciate that this only seems to be happening with Far Cry 6, I'd still like to rule out these fixes.

    If the issue persists thereafter, please let me know - in that case, I'll arrange for you to be able to send us across a couple of system files that can help us to diagnose the issue. Let me know if you've any questions at all!

    Official Response
  • ZiggyTouyeul
    Original poster 13 posts

    @ubi-thrupney My Win10 is up to date and I've tried all the things listed in that link to no avail ( And Admin mode doesn't work on FC 6 ). What do I need to send ?

  • Ubi-Thrupney
    Ubisoft Support Staff 2865 posts

    Thanks for trying that for me, @ziggytouyeul - that's really unfortunate that my suggested troubleshooting hasn't worked.

    I've created a support ticket for you and sent you a message on it explaining what we'll need to help further. You'll find it by logging in at this link.

    Please let me know if you have any trouble finding the support ticket, or if you have any other questions 🙂

    Official Response

Suggested Topics