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  • gema
    Original poster 2 posts

    I have AC Valhalla and I was paying it on the XBOX. I have the series X now and the game doesn’t update.
    Every time it says installation stop.
    I have uninstalled it, I have reset the console, I have power cycle it, I have done everything.
    I have re install the game offline, otherwise I won’t be able to install it again and I keep having the same issue.
    My internet works fine, so I don’t know what else to do. I basically bought a game that I can’t play, as I can’t not even use it anymore without the update, as it doesn’t launch because it need it.

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  • gema
    Original poster 2 posts
    Best Answer

    @gema in case someone else has the same issue, I solved it:
    uninstall the game
    then go to the store and look for the tittle
    open it and install it from there.
    And it works.

  • gema
    Original poster 2 posts
    Best Answer

    @gema in case someone else has the same issue, I solved it:
    uninstall the game
    then go to the store and look for the tittle
    open it and install it from there.
    And it works.

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Hey there @gema - welcome to the Discussions forums! I am sorry to hear that you were experiencing issues with installing the latest updates for Assassin's Creed Valhalla, but am very glad that you were also able to find a solution since the time of your first post! It is much appreciated that you replied to share your workaround to reinstall the game from the Xbox Store rather than your library here on the forums in case it could help any other players. I've pinned your second post as the solution so that it has greater visibility.

    If you encounter any other issues with installing the game fully, please let us know, and we'll be happy to assist you further! Have a great rest of your week. 🙂

    Official Response
  • OldBoyMR
    2 posts

    Hi, I have the same problem, but I’ve got the physical game (so I think I can’t do the same thing you did). Any ideas?

  • OldBoyMR
    2 posts

    @gema
    Hi, I have the same problem, but I’ve got the physical game (so I think I can’t do the same thing you did). Any ideas?

  • TyB3433
    1 posts

    @oldboymr you can. I was having this issue and his resolution worked for me

  • Ubi-Milky
    Ubisoft Support Staff 1309 posts

    Thanks for confirming @tyb3433

    @OldBoyMR Can you please find Valhalla listed on your consoles store page and try to launch the game from there too? Please get back to us and let us know how it goes?

    If you are unable to launch the game after following this step, a video demonstrating this would be very helpful if you can upload one and share it with us, to show us the steps you are taking.

    Official Response

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