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  • DrakiOff
    Original poster 1 plus

    Alors voilà, voici le problème :
    J'ai téléchargé le jeu lors du free trial (ce week-end), puis à la fin de ma version d'essai, j'ai décidé d'acheter la version (standard) complète du jeu.
    J'ai donc ajouté l'argent nécessaire sur mon Wallet Ubisoft.
    Lorsque je finalise le paiement, ça me met un échec et il est impossible pour moi d'acheter le jeu, je peux le lancer mais pas y jouer, il me propose d'acheter la version complète.
    Avez vous une solution pour que je puisse finaliser le paiement en utilisant l'argent que j'ai sur mon Wallet Ubisoft ?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Cintre
    Ubisoft Support Staff 161 plus

    Salut @drakioff, bienvenue sur le forum !

    Je comprends que tu ne parviens pas à acheter The Crew 2 à l'aide des fonds qu'il y a sur ton Wallet.

    Tu passes par quelle boutique ? L'onglet Store dans Ubisoft Connect, ou bien le site web direct du Store ? Que dit le message d'erreur que tu rencontres ?

    Si tu passes par Ubisoft Connect, est-ce que tu pourrais essayer de faire ton achat depuis le site Web s'il te plaît ? Et vice-versa si tu passes par le site web n_n
    Cela devrait t'aider à faire ton achat.

    Je reste là en cas de besoin 🙂

    Réponse officielle

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