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  • H0hlenwerg3r
    Original poster 1 posts

    Hello guys, 
    I need some help here.
    I have a generic controller and with it I played games from the AC series before, like AC Unity (no need to install any software). Yesterday I bought AC Valhalla and realized that the game doesn't recognize this same controller, even though it is being recognized on Windows 10 devices. With the game running, I realized that when entering Ubisoft Connect (through the game) the controller is recognized and with i can navigate in Ubisoft Connect menus with it, however when I go back to the game menu it is not recognised, what should I do?

    Sorry for my english.

    Thank you.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff 3617 posts

    Hi @h0hlenwerg3r and welcome to the forum.

    I'm sorry to hear that you are experiencing issues with your controller.

    I'm afraid that the only controllers officially supported are:

    Keyboard and mouse
    Xbox One Controller
    DualSense Controller
    Dualshock 4 Controller

    Other controllers may work, however they are not officially supported and may require third party software to work.

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