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  • nome.idk
    Original poster 1 posts

    i bought assasian creed valhalla and it dosent show up in my library even tho it says its there. and the money has been taken of my card

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Oxavo
    Ubisoft Support Staff 623 posts

    Hello @nome-idk and thank you for contacting Ubisoft Support!

    Sorry to hear game is not appearing in the library. Could you please provide us with more details regarding your purchase, was it purchased from Ubisoft Store or from the official retailer? Is it digital or physical copy?

    Have you tried to log out from Ubisoft Connect and log in back applying administrator rights? If you have not tried this yet, I would kindly ask you to do give it a try and see if it solves the issue. Should the issue still persist, you are welcome to reach out to us privately to discuss this further.

    Please let us know if you need any further assistance or have additional questions.

    Official Response

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