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  • Magenta2019
    Original poster 1 posts

    I have installed the game, and it won't launch at all. Tells me I need to update the game to play, but in the same breath, says that it can't be done. I have done a full power reset 5 times, uninstalled and reinstalled the game 6 times, contacted xbox, and they have confirmed there is no issues on their part.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Milky
    Ubisoft Support Staff 2605 posts

    Hello @magenta2019 thanks for posting.

    Can you please locate the game on your Xbox consoles store page, then try launching/updating it from there, as that appeared to work for players having the same issue.

    We also know that some players downloaded the Xbox app on a smartphone, which allowed them to start a remote install the game with no error codes or error messages, which is another step you can try.

    We are aware of this primarily affecting Xbox players and are investigating the situation.

    Official Response

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