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  • Slyis
    Original poster 4 posts

    Games runs smoothly otherwise, i had several crashes in Paris, barely any in Ireland and now back in england i can't play for an hour. Game worked fine for the first 30hours of playtime.

    GPU: Nvidia Geforce RTX 3060 TI
    Even maxed settings the game runs smoothly, until a 1second stutter and then crash to desktop without any error message.
    Set settings lower and lower, even used the Nvidia recomended settings.
    Did the standard troubleshooting: Updated GPU driver, Windows 10 up to date, verified gamefiles, restarted, changed graphic settings, restarted PC and started nothing except Ubisoft Connect and the game.
    The game has some logfiles, but they are just empty, so perfect. No error message from the game, nor windows or anything.
    Crashes are becoming more frequent.

    I don't know what else to do.

    From what i gathered this might have to do with Nvidias newest drivers. Will this be fixed in AC valhallas new update?

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  • Ubi-Keo
    Ubisoft Support Staff 3614 posts

    Hi @slyis apologies for the late response.

    I'm also sorry to hear that you have been experiencing crashes in Assassin's Creed Valhalla.

    Can you try performing a clean boot then launch the game again and confirm if you still experience any crashes.

    Official Response
  • haplessmule
    2 posts
    Banned
    This post is deleted!
  • S7igma957
    173 posts

    @haplessmule So you reinstall Windows only because of one game? 😄 Are you kidding?
    Play more! You will encounter crashes, believe me! The bug is in scripts or protection maybe.

  • S7igma957
    173 posts

    @ubi-keo If game need such solution to work then it's just horrible! Not a single game requaried clean boot!
    I played 12.12.2021 almost whole day without any CTD. And why game not crashing in Ireland? I never encounter any crash in this location. 97% of crashes in England.
    What your beta testers do?


  • KmarkoPL
    385 posts
    Banned
    This post is deleted!
  • S7igma957
    173 posts

    @kmarkopl Why, if i had tons of crashes only in this game?! 100+ already!

  • Ubi-Keo
    Ubisoft Support Staff 3614 posts

    Hi @s7igma957 I'm sorry to hear that you are also experiencing crashes in Assassin's Creed Valhalla.

    If you are experiencing these crashes then something is causing it. We provide PC troubleshooting as this resolves the majority of crashes, low fps and more. However in some cases more advanced troubleshooting and investigating will be required.

    If you haven't already could you please go through the PC troubleshooting in the support article here then try again.

    However, if the issue persists and you would like further assistance then please let me know and I can create a support case for you.

    Official Response

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