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  • R4W5HUDD3R
    Original poster 2 posts

    Hi,

    I am having an incredibly hard time trying to find how to report this bug, the support page tells me to complete the catergories to submit and case but as soon as I select technical issue that option disappears. Also chats are currently unavailable.

    Anyway here are the details of the bug, if any one knows how to bring this to the developers attention please do because I can't seem to do it and have a headache from trying.

    There appears to be sound issues around the ravensthorpe area, the music is missing whilst in this area and I can hear crackling. Other sounds seem buggy also. I have uploaded a video to YouTube to demonstrate as your file attach limit is rather small (10MB??).



    Thanks.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • R4W5HUDD3R
    Original poster 2 posts

    @edwardcrush

    OK, so now the link to the YouTube video to show the bug isn't showing in my post and the arrow points to an unknown outgoing?

    I give up.

  • Maledicus
    63 posts

    You are not alone, there are several threads about the soundbug and on top the game crashes in Raventhorpe if one walks from the riverside to Reda. I'm on Xbox Series X and the soundbug is present since month, the crashes came with the last update.

    Best regards.

  • Ubi-Mark.
    Ubisoft Support Staff 2201 posts

    Hello @maledicus,

    Sorry to hear about your experience.

    Can you please copy and paste your youtube link directly to your next reply, so we can have a look into this particular issue? This will allow us to investigate it further and provide you with relevant troubleshooting steps.

    Many thanks and if you have any additional questions, please let us know.

    @Maledicus - sorry to hear that you are experiencing crashes and sound issues! Can you please clarify if the game crashes while performing specific interactions with NPCs, or in specific places/while certain actions are being performed?

    Many thanks!

    Official Response
  • phi-kas59
    8 posts

    Hello,
    I didn't suffer crashes but since the last update I do not hear anymore Reda's dialogue when asking for missions. I am on PC.

  • Maledicus
    63 posts
    @Maledicus - sorry to hear that you are experiencing crashes and sound issues! Can you please clarify if the game crashes while performing specific interactions with NPCs, or in specific places/while certain actions are being performed?

    Many thanks!


    Its like this:

    Do a fasttravel to Raventhorpe, now just move straight from the fasttravel respawn point to Reda, while doing this the game sound stutters, seconds later the game crashes half way to Reda. No interactions with NPC nor doing anything else instead of moving from the fasttravel point to Reda.

    Now the strange .. if i walk left or right from the fasttravel point in Raventhorpe and bypass the whole area between the blacksmith and Reda, i'm able to avoid the crash, but the sound issues are still there while in Raventhorpe.

    I'm on Xbox Series X, so i can't record a clip and link it to the forums.

    Best regards.

  • phi-kas59
    8 posts

    Hi, my sound issue with Reda was solved after the 1.4.1 patch was applied.

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