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  • LoneHood
    Original poster 25 posts

    Hi, I just purchased some helix credits I got error I got Mail but I also got Helix credits can someone from ubisoft confirm everything is good now I`m keep getting messages on phone from babka to registrate my phone but I already did, please if someone from moderators can explain me this and contact these babka guys. I got mail from ubi store that everything is fine with credits but why I`v got error before that and waited 5 min before credits showed in my store. Thank you.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Peach
    Ubisoft Support Staff 252 posts

    Hi @lonehood! Sorry to hear you got an error before receiving your credits. Can you tell me what error code it was? Also, regarding repeat texts about registering your device with Babka, you would need to contact their customer support here: (https://help.xsolla.com/babka#forms).

    Official Response
  • Kiwanmr
    1 posts

    @ubi-peach hi im getting the [0×20000015] online service error what can i do

  • Ubi-Oxavo
    805 posts

    Welcome to Discussions @Kiwanmr ,

    I would like to clarify if you are receiving the error 0×20000015 when trying to access in-game store?
    If that's the case, please pay attention to this post where my colleague @Ubi-Keo provided detailed connectivity troubleshooting for each platform.

    Please let us know if it helps.

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