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  • lstace7478
    Original poster 4 posts

    I'm infamy level 4 and just got the last reaper gear. I noticed I didn't have the reaper bracers and I was supposed to get them after reaching level 3 infamy

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  • Ubi-Oxavo
    Ubisoft Support Staff 623 posts

    Hello @lstace7478 and thank you for contacting Ubisoft Support!

    I am sorry to hear you did not get the Reaper Bracers that are granted for free.

    First of all, could you please make sure that you've installed the latest 14th of December game update?
    In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.
    I would also kindly ask you to provide us with the images of the infamy level and the resources you have in your inventory.
    Would you also be able to send us a video of this issue, please? It will help us get a better understanding of your issue in order to facilitate further investigation.

    I look forward to hearing back from you.



    Official Response
  • lstace7478
    Original poster 4 posts

    @ubi-oxavo yeah I'll do that. Who do I send them too?

  • UbiStorm
    Ubisoft Support Staff 631 posts

    @lstace7478 You can post the screenshots and video clips here on this thread if you'd like! Or, you can open a ticket with us on either our Support site, or by posting on Twitter and tagging us! I do recommend uploading those clips to YouTube as unlisted videos. That will be the easiest way for us to view those videos. Thank you so much!

    Official Response
  • lstace7478
    Original poster 4 posts

    @ubistorm sorry for the late response. Here are two screenshots showing the infamy level and the resources I have. Also I made a video showing that I don't have the bracers in my inventory. It's updated to the latest version and it's backed up to the cloud.




  • Ubi-Mushy
    Ubisoft Support Staff 690 posts

    @lstace7478 Thanks so much for providing the requested materials! I've sent this up to the development team for further investigation. Please keep an eye on this forum for updates!

    Official Response
  • lstace7478
    Original poster 4 posts

    @ubi-mushy Will do. Thanks for the help!

  • MoonrakerB
    2 posts

    I just came across the same situation. I have finished the DLC and I am missing the bracers and unable to complete the Vendange achievement.

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @MoonrakerB, thanks for getting through to us, welcome to forums and sorry to hear you are affected by this issue as well.

    So that we could forward your information over to our team and in order to assist the on-going review, could I possibly ask you to upload your save file where you have issue present to cloud? To do this, just simply follow steps outlined here. This will allow our team to access it and will be extremely beneficial record to have for reproduction purposes.

    Looking forward to hearing from you!

    Official Response
  • MoonrakerB
    2 posts

    @ubi-karl The save file is uploaded to the cloud. Please let me know what the next steps are.

  • Ubi_Plush
    Ubisoft Support Staff 364 posts

    @moonrakerb Thank you for uploading the game save. I have forwarded this file to the relevant team who are investigating this issue. Stay tuned to this thread and the News and Announcements page for future announcements 👍.

    Official Response
  • matheus.grilo
    1 posts

    I'm having the same issue. I finished the DLC completely, both Siege of Paris and Wrath of the Druids and I'm only having problem with the Vendange trophy, I necessarily need all Reaper Armor pieces and Reaper's Bracers didn't automatically drop in my inventory after reaching rank 3 in the rebel missions. My savegame is already in cloud. Follow the video:





  • Ubi-Gizmo
    Ubisoft Support Staff 2206 posts

    Hey there @matheus-grilo, I'm sorry to hear that you have also been affected by this problem. I have gone ahead and forwarded the additional information you have shared over to our development team so that it can assist them with their investigation.

    Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to reach back out. 

    Official Response

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