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  • allfena
    Original poster 3 posts

    One day when I try to log in into account it want to:
    "Reset your password
    In the interest of safety we ask that you reset your password in order to log in. We'll send you an e-mail with a link to create a new password"
    And I never receive mail, I have try many times and from different sources but no mail receive, I have check in spam but no mail there!

    I have request from this account because I can't log into other account!!!

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff 3690 posts

    Hi @allfena I'm sorry to hear that you have not received your password reset email.

    I'm afraid that we are unable to assist you with account related issues via the forums, therefore I have created a support case for you and our Customer Support team will assist you further.

    You will receive an email with more information. However if you do not receive an email for the account you are trying to access then I have also created a support case on this account you have posted with, if you could check your emails for that account Customer Support can assist you through there instead.

    I have also removed your email address from this post as we do not recommend posting any personal information on a public forum. For more information please check the forum rules here.

    As you will receive further assistance via your support case I will now lock this thread.

    Official Response

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