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  • brakjart
    Original poster 4 posts

    I got the game for PC a few days ago and made sure to install it on my NVMe SSD specifically to make loading times as short as possible, and yet I'm having insane loading times when launching the game, every time. Booting up the game for the first time takes like 5 minutes or more, and the "checking for add-ons" screen another 30 seconds or a whole minute.
    I already followed through the troubleshooting guide and made sure everything was updated and no other background programs were running that could affect the game's launch. I've checked this forum and reddit and this problem seems to be going on, at least, since the Siege of Paris patch.
    Could someone please help me solve this? Is it a hardware issue or a software issue?
    My PC specs are:
    AMD Ryzen 3600
    16GB DDR4 3200Mhz Corsair RAM
    GTX Gigabyte 970
    Game installed on a WD 500GB NVMe SSD

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  • UbiStorm
    Ubisoft Support Staff 699 posts

    Hey there, @brakjart . I'm so sorry to hear that you're experiencing some long loading times when it comes to launching the game! Since you mention having already completed our most basic troubleshooting steps, the next step is getting a look at your MsInfo and DxDiag files. Since those aren't able to be submitted here on Discussions, I recommend submitting those via a ticket on our support site instead! Thank you so much for your understanding.

    Official Response
  • brakjart
    Original poster 4 posts

    @ubistorm There's no link on the "support site" text, so I can't click on it

  • brakjart
    Original poster 4 posts

    @brakjart The issue has been resolved. I disabled "launch as administrator" on both the game and the Ubisoft Launcher and that fixed it.

  • Ubi-Auron
    Ubisoft Support Staff 349 posts

    Hello @brakjart !

    Sorry that the link didn't quite work there! Our support page can be found here: https://www.ubisoft.com/en-us/help

    I'm happy to hear that you've managed to resolve the issue on your own!

    If you have any further questions, or require further assistance, let us know!

    Official Response

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