Locked Unsolved Crash to Desktop Issues on PC - Title Update 1551 Likes/1333 Replies/108381 ViewsS3lll 68 posts
I played like 6 hours today and had 1 freeze/CTD.
Saqiw 98 posts
Guess what? i crash...................
Dfours 4 posts
sometimes you can play for hours, other times you'll be lucky to get 5 mins before getting a string of crashes that will make you give up playing for the day.
played for 6 hours plus on Thursday, tried playing yesterday and after the game stopped responding 5 times in a row 5 mins after logging in i gave up.
I don't know what kind of fixes were implemented but they did not resolve any crashing issues on the other hand has made it impossible to play.
CasualGamer4713 2 posts
Loaded in, delete some trash from inventory, went to recal lib, extract some, recalibrated 2 items, changed some mods, while in the inventory screen turned black, game went into window mode, task manager say "no responding", cpu load <1%. Happend within 5 mins.
FUTR79 1 posts
I can't play for more than 15 minutes before game crashes to non-responsive black screen on desktop. Keep losing progress and am wasting my only day off. Thanks again for this great product, Ubi.
MisterFibble 88 posts
Just played for 4 hours this afternoon (UK time) and no crashes at all, nor were there any pointless random server hops to the far side of the globe. The difference between what I just played and the abortive evening session earlier in the week was staggering, although due to the latter one I'm not planning on setting foot anywhere near jefferson plaza for quite a while thanks to the forced reruns.
Other than having to restart the trig bounty a couple of times due to the bug where the server thinks you've got a skill deployed and refuses to let you cancel it, including a double whammy where I had both skills stuck in limbo rather than just the one, the game ran without a problem.
Coupled with what others have said where they theorise the crashing is due to server or uplay problems rather than within the game it does seem to support those theories.
Gabriel.Knight 334 posts
@MisterFibble The server bug you talk about is because the server can't cancel your skill, usually this happens with the turret. The turret drops into never, never land and nothing you can do can bring it back -- except a fast travel! Travel to your closest safe spot and get your stuff reloaded too. Note: This will NOT work on bounty types like the season targets as they are bounties. In that case, get to a safe area and make a cup of coffee or tea.
Aldur2309 43 posts
Some more great PR:
Got.Doook 3 posts
These crashes are ridiculous I mean I have never played a game that crashed this much. I think its time for you to make this #1 To do list or you will lose a lot of players Im on the verge myself all my friends quit because of it. 10 crashes within an hour???????????¿¿ Like [censored].. get the game fixed then worry about adding stuff to it. The game is unplayable....
Saqiw 98 posts
oh I just crash again, I feel so sad
Ubisoft Support Staff Ubi-Milky 3920 posts
Hello everyone, thanks for your replies after the TU 16 launched.
If you are still experiencing crashes after updating your game to TU 16, please let us know in this new pinned thread, here as we will be closing this older thread > https://discussions.ubisoft.com/topic/170539/
If you would like to help our Division team with their ongoing crash investigation and also receive troubleshooting help to rule out a few potential causes of your crashes, please also send us your system files via this link which will create a private support case for you > https://www.ubisoft.com/help/contact
Please attach the following system files to your support case >>
Creating a Dxdiag file > https://ubi.li/msrxL
Creating a Msinfo file > https://ubi.li/lmiCE
Launcher log > https://ubi.li/UK5Go