ubisoft discussions

Quick Suggestions

  • Beangamer2022
    Original poster 1 posts

    Dear Ubisoft team,

    I have been trying to get assassin’s creed running on my Xbox X, yet it can’t connect to Ubisoft connect. Every time I try to connect it gets a white screen then for a second it jumps to another window but then jumps back to the game and asks me whether I want to connect. At some point I was able to play the game for a couple of hours until it died after I fast-traveled and now all progress is lost and I am back at where I was. The game is simply not playable for me. Please advise.

    Best

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Karl
    Ubisoft Support Staff 1512 posts

    Hey @Beangamer2022, thanks for getting in touch with us, welcome to forums and sorry to hear about the difficulty you ran into with connecting to Ubisoft Connect through Valhalla.

    After having a closer look, I can confirm that we have received similar instances in the past and this appears to be already resolved, however if you do continue to experience this, I would suggest you to try linking your Xbox and Ubisoft accounts through another platform, such as:

    1. Ubisoft Connect mobile app
    2. Account Management website: (https://account.ubisoft.com/en-US/login)
    3. Ubisoft Connect app in Xbox Store


    Keep us updated and if you have any further queries, let us know!

    Official Response

Suggested Topics