

Not sure why you're asking for video of an issue like this...
Not sure why this issue keeps happening every couple of months for years it seems like with just a quick google search
@munsterxiii Same... it's been happening off and on all evening. And just now, I checked it again, and I could FINALLY claim Basim's sword, except when I clicked "claim", it gave me that message..... Goodness, it's like pulling teeth lol.
I was also able to claim my rewards from the Ubisoft Connect web site earlier, and I confirmed that the blade did appear in my game because the website was being iffy with errors so I didn't quite trust that it collected the rewards (refreshing the page would get it to load properly).
@munsterxiii Me too! I finally got to claim it this morning. Except now, the game keeps crashing lol. 3 times in the past 10 minutes... Sigh...
Hey everyone! Thank you so much for letting us know that this appears to be resolved now!
@holysiegfried I'm so glad to hear that updated for you! Please feel free to reach out if you run into any other issues.
@holysiegfried I’m having this issue as well with “Basim’s Challenge”, where you use a short sword for kills, which I had done. My connect overlay hasn’t updated in 3 weeks. How did you fix this?
@ubi-mushy I didn’t receive Basim’s sword from “Basim’s Community Challenge”, hasn’t updated for me. It’s completely missing and the Connect Overlay hasn’t updated or working properly. Anything I can do to receive this reward and fix Ubisoft Connect Overlay?
Hi @guest-i9apmhfh apologies for the late response.
I'm also sorry to hear that you experienced issues participating in the community challenge.
Can you confirm which community challenge it was and what issue you were experiencing that prevented you from participating?
Both challenges not working. I did a ton of air assassinations and nothing. No reward unlocked. Nothing.
Same for me.
+ I didn't get any of the past rewards (for example, Bassim sword) in my inventory even I've completed and reclaimed all the callenges.
Those 2 challenges aren’t unlocking for me either. Nor is the do a river raid challenge.
Can confirm.
Did entire Reda mission with Air Assassinations, and no counter going up.
Also tried corner kills, still not going up.
Counters seem to be stuck
As usual by Ubisoft standards, the update broke something new again.
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