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  • sabirobabaev
    Original poster 6 posts

    Hi,

    I have purchased the Gold Edition of the game and I start it through Epic Games. While starting the game it automatically quits the launcher, opens the game, and all of the sudden game crashes on Ubisoft Anvil (Animus logo) or Ubisoft startup screen, and Ubisoft Connect tells me to send a crash report. I have tried to start the game through Ubisoft Connect but the problem persists. I kindly ask you to investigate this issue, cause I haven't received any news yet, despite the fact that this edition of the game costed me an adequate amount of money.
    Thank you beforehand!

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • sabirobabaev
    Original poster 6 posts

    Why no one is replying??? Quite disappointed!!!

  • sabirobabaev
    Original poster 6 posts
  • sabirobabaev
    Original poster 6 posts

    now it crashes on splashing screen

  • sabirobabaev
    Original poster 6 posts

    @ubisoft will someone help me?

  • Ubi-SpaceCats
    Community Representative 939 posts

    @sabirobabaev Hi there, I do apologize for my delayed reply, however, our Discussion boards are not a live channel, and we are experiencing a high volume of contacts at this time.
    In this situation, I'd reach out via a Live Chat on our Support page, or you can simply open a ticket with us, as well.
    Please make sure you have available copies of your MSINFO and DXDiag, as well as a description of the issue.

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