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  • unnecesaurus
    Original poster 1 posts

    Title.

    I reinstalled today after a few years away and have since gotten myself an Xbox Series X/S controller, the only model I could get on Amazon with Prime here in Brazil. Turns out most of the bindings are all messed up. In menus, for example, X overlaps with B. During exploration, B overlaps with A and L-stick click (sprint) overlaps with the map button of all things. R-stick click open the menu 😐 So on and so forth.

    The game not being ported to the Xbox Series X/S isn't an excuse if anyone thought of that. idk how backward compatibility is with this game on that console, but there's no reason why this controller shouldn't work on PC over a year after it became available.

    And I'm really not interested in the "you spoopid, you cannot play with a controller on PC because the PC Master Race says so, so stop being spoopid" rhetoric. I'm not even interested in PVP, so I pay however the hell I want. And regardless of anyone's opinion on playing with a controller on PC, it's ridiculous that they didn't bother to configure the newest controller in over a year.

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  • Ubi-TheBerry
    Ubisoft Support Staff 2456 posts

    Hello @unnecesaurus ,

    Thank you for reaching out to us with this.

    May we please know if you're using the controller wirelessly via bluetooth?

    If so - could you please try the controller via a wired connection and let us know if this works.

    We are aware of some titles not being compatible with the Series Controllers when being used via bluetooth and this has been fed back to the team, but using wired should work in the meantime.

    Thank you!

    Official Response
  • x41x6Ex64x79
    9 posts

    Game plays absolutely great on my Xbox Series X at 4K 60 FPS.

    I also play it on my gaming PC, using the same controller as I use on my Series X, no issues at all (I am using a Razer Wolverine Ultimate) ... I just plug it in and go...

  • Ubi-Milky
    Ubisoft Support Staff 2313 posts

    Thanks for letting us know about this x41x6ex64x79 and glad to hear you have not had any issues with your particular Razer Series X controller.

    As Ubi-TheBerry suggested, for backward compatible titles of ours like The Division 2, when playing on next-gen consoles or controller on PC, it is best to use a wired connection when you can for the most stable connection, and remove any dongles or devices you may have attached to the system.

    The newer XBSX and PS5 controllers are not officially supported in the system requirements of the game. Though some variations of the controllers may work without issue, this compatibility can not be guaranteed.

    You can see our officially supported peripheral list here > https://www.ubisoft.com/en-gb/help/the-division-2/article/supported-peripherals-for-the-division-2/000063548

    Official Response
  • Robbydrew
    1 posts

    @ubi-milky Im having the EXACT same bindings on my xbox controller. Everytime I go to sprint? map. Everytime I go to aim in? inventory.

    Even trying to back out of some menus are impossible.

  • UbiSushiVamp
    Ubisoft Support Staff 937 posts

    @robbydrew Hello! I am sorry to hear that you are having the same issues. Are you using the controller wirelessly or wired with your PC? If you are using the controller wirelessly please try to plug the controller into your PC with a wire to test if that helps.

    Official Response

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